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My Molina
Your online portal...open day and night. My Molina is our online portal for members. It's easy to use and lets you look after your health care online.  As a member you can: Print a Member ID Card...
/members/oh/mem/mycare/duals/resources/mymolina.aspx
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Community Resources
Need a little extra help? When you do, we’re here. Molina Complete Care for MyCare Ohio (HMO D-SNP) is proud to introduce Molina Help Finder. Molina Help Finder is your one-stop shop for finding low-a...
/members/oh/mem/mycare/duals/resources/community.aspx
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Frequently Asked Questions
Q. How do I change my primary care provider (PCP)? A. There are two ways you can change your PCP. Go to My Molina and follow the instructions. If you have not registered for My Molina yet, ...
/members/oh/mem/mycare/duals/resources/faq.aspx
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Prior Authorizations
What are Prior Authorizations? Prior authorization is when your provider gets approval from Molina Complete Care for MyCare Ohio to provide you a service. It is needed before you can get certain servi...
/members/oh/mem/mycare/duals/coverd/prior-authorizations.aspx
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Quality Improvement Program
The Quality Improvement (QI) Program: Checks providers to be sure you have access to a qualified health care team Reviews and acts when there is an issue with the quality of care that has ...
/members/oh/mem/mycare/duals/quality/quality-improvement-program.aspx
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Your Rights as a Molina Healthcare Member
Did you know that as a member of Molina  Complete Care for MyCare Ohio, you have certain rights and responsibilities? Knowing your rights and responsibilities will help you, your family, your provider...
/members/oh/mem/mycare/duals/quality/rights/rights.aspx
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Patient Safety Program
Molina Complete Care for MyCare Ohio wants you and your family to be safe and healthy. We have a Patient Safety Program to help us meet this goal. This program gives you safety facts so you can make b...
/members/oh/mem/mycare/duals/quality/patient-safety-program.aspx
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How to Appeal a Denial
We encourage you to let us know right away if you have questions, concerns, or problems related to your covered services or the care you receive. For more information, you can call Member Services.   ...
/members/oh/mem/mycare/duals/quality/gna/denial.aspx
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Coronavirus (COVID-19) Molina Member Information
.benefits_accordion .middle_li { border-bottom: 1px solid #fff; } Page Content COVID-19 Vaccine Information      All Washington residents age 5 and up are ...
/members/wa/mem/Monkey-pox.aspx
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Grievance and Appeals
As a member, if you have a problem with your medical care or our services, you have a right to file a complaint (grievance) or appeal.   A complaint (grievance) can be filed when you are unhappy with...
/members/oh/mem/mycare/duals/quality/gna/gna.aspx