Member Rights and Responsibilities
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To find the Member Rights and Responsibilities, please click here.
Member Rights
Get information about the health plan, its services, i...
Integrated Case Management
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Care Coordination
As medical practice becomes more complex and demanding, coordinating care between various providers involved in a patient’s care is a chal...
Member Complaint (Grievance) and Appeals As a Molina Healthcare member, if you have a problem with your medical care or our services, you have a right to file a complaint (grievance) or appe...
The Quality Improvement Program:
Checks providers to be sure you have access to a qualified health care team.
Reviews and takes action when there is an issue with the quality of care that ...
Molina Healthcare wants you and your family to be safe and healthy. We have a Patient Safety Program to help us meet this goal. This program gives you safety facts so you can make better...
There are more than 27 Molina Medical Clinics across the country, serving you with high-quality medical care. And we treat our patients like family.Depending on where you live, our clinics may offer:P...
What is anxiety?
Experiencing occasional anxiety is normal. However, people with anxiety disorders frequently have excessive and persistent worry and/or fear about everyday situations. Often, anxiety ...
What is bipolar disorder?
Bipolar disorder (formerly called manic depressive illness) is a condition of the brain that causes extreme changes in a person’s mood, energy, thinking and behavior. People ...
What is Post-Traumatic Stress Disorder?
Post-Traumatic Stress Disorder (PTSD) is a condition that develops in some people who have experienced a shocking, scary, or dangerous event.
It is natural to f...
What is schizophrenia?
Schizophrenia is a mental health condition that affects how a person thinks, feels, and behaves. People with schizophrenia may seem like they have lost touch with reality, which...