Contact Us
Molina Healthcare of Iowa, Inc. Contact Information
Office Address:
PO Box 93653
Des Moines, IA 50309
Phone Number:
Additional Molina Healthcare and Vendor Contact Information:
Member Services: (844) 236-0894, TTY: 711
24-hour Behavioral Health Crisis Hotline: 988
Pharmacy Call Center: (844) 236-1464
24/7 Nurse Advice Line: (844) 236-2096
For faxing questions, Contact OpenText support number: 866-323-9707, or send an email to f2msupport@opentext.com.
For more information, refer to the Provider Manual.
Service Area of Iowa (last updated August 2026)
Provider Relations: (844) 236-1464
Map Legend:
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Theresa Ellis: Theresa.Ellis2@MolinaHealthcare.com |
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Adrian Cain: Adrian.Cain@MolinaHealthcare.com |
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Marcia Petsche: Marcia.Petsche@MolinaHealthcare.com |
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Veronica Billingsley: Veronica.Billingsley@MolinaHealthcare.com |
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Elizabeth Erickson: Elizabeth.Erickson@MolinaHealthcare.com |
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Erica Baker: Erica.Baker@MolinaHealthcare.com |
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Sara Tubbs: Sara.Tubbs@MolinaHealthcare.com |
**You can download a PDF of this map here.
Health Systems Contacts:
Theresa Ellis – UnityPoint, CHI, Methodist, UIHC
Adrian Cain – MercyOne, Genesis
Elizabeth Erickson - Paramount
Border States:
Illinois – Sara Tubbs
Minnesota – Elizabeth Erickson
Missouri – Erica Baker
Nebraska – Theresa Ellis
South Dakota – Theresa Ellis
Wisconsin – Marcia Petsche
Polk County cities are divided:
Erica – Altoona, Beaverdale, Bondurant, Des Moines,
Elkhart, Mitchellville, Pleasant Hill, Runnells
Elizabeth – Ankeny, Clive, Grimes, Huxley, Johnston, Polk City,
Urbandale, West Des Moines, Windsor Heights
All Home Health & Public Health Providers: IA_CM@MolinaHealthcare.com
All ICDAC & CDAC:
IA_CM@MolinaHealthcare.com
All Chiropractic Providers:
ChiropracticInfo@MolinaHealthcare.com
Additional Provider Relations Contacts:
Provider Relations general box: IAProviderRelations@MolinaHealthcare.com
Rondine Anderson – Director, Provider Services: Rondine.Anderson@MolinaHealthcare.com
Angie Schmidt – Manager, Provider Services: Angela.Schmidt@MolinaHealthcare.com
Tiffany Verhey – Sr. Specialist, Communications: Tiffany.Verhey@MolinaHealthcare.com