Molina Healthcare is advising our providers of a critical outage of our third-party vendor Optum-Change Healthcare (CHC), resulting in impacts to: Electronic Claims Submission, Payment, and Settlement Services.
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To contact the coverage review team for Molina Healthcare of New Mexico Pharmacy and Healthcare Services, please call 1-855- 322-4078, Monday through Friday between the hours of 8am and 5pm MST. For after-hours review, please contact 1-855-322-4078.