CALIFORNIA RESIDENTS

 

This Privacy Policy for California Residents (the “California Privacy Policy”) supplements Molina Healthcare’s Privacy Policy and Terms of Use, available at https://www.molinahealthcare.com/members/common/en-US/terms_privacy.aspx, with respect to residents of California.

 

California Business Contact Information

If you are a California resident and we receive your personal information in the form of business contact details or as part of any other form of collaboration, we may use your contact and business details to maintain our business contacts. For this purpose, we may transfer your contact details to our internal database. For example, Molina Healthcare may collect contact and other personal information about its participating healthcare providers, and include such personal information in public provider registries. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, “CCPA”), you have privacy rights with respect to your business contact personal information.

The processing activity may include the following data categories:

  • Your contact information (e.g., name, title, form of address or salutation, address, gender, telephone numbers, email address); and
  • Details on your profession (e.g., job title, position, personnel number, place of work, branch office, department, medical specialty, qualifications).

This data processing is based on our legitimate business interests. We have a legitimate economic interest in maintaining contacts beyond the initial context and in using them to establish and develop a business relationship and to remain in contact with the parties concerned.

Such business contacts could also be easily processed in our email communications with you and then kept in typical business software, either centrally or on the electronic devices of our employees.

California law provides you with the following rights with respect to your personal information:

  • The right to know what personal information we have collected, used, or disclosed about you.
  • The right to request that we delete any personal information we have collected about you.
  • The right to correct inaccurate personal information about you.

We do not sell or share any of our data subjects’/consumers’ Personal Information, as defined by the CCPA.  California law requires us to identify, for the 12-month period prior to the date of this Privacy Policy, what information we may have “sold” or “shared” about you. For the 12-month period prior to the date of this Privacy Policy, we have not sold or shared any personal information about its business contacts. Please note that the CCPA defines “sharing” as sharing, renting, releasing, disclosing, disseminating, making available, transferring or otherwise communicating personal information to a third party for cross-context behavioral advertising.

California Job Applicant Information

If you are a California resident and we receive your personal information in connection with your application for a job with Molina Healthcare, Inc. or its subsidiaries, we may use and share your personal information as described our California Job Applicant Privacy Notice. Please click here to review our California Job Applicant Privacy Notice.

            Submitting Requests

California residents have the right to opt out of the selling and sharing of their personal information and to limit the use of their sensitive personal information. However, we do not sell or share personal information, and we do not use sensitive personal information for any additional purposes that are incompatible with the purposes listed above, unless we provide you with notice of those additional purposes.

You may submit requests to correct, delete, and know specific personal information and/or categories of personal information we have collected about you by submitting our CCPA Request Form or calling the following toll-free phone number: 1 (888) 635-1504

            Verification of Your Identity

When you exercise these rights and submit a request to us, we or our partners will verify your identity by asking you to authenticate your identity via standard authentication procedures. For example, if you are a participating provider, we may ask for your email address, date of birth, medical license number, Medicare provider number or Medicaid provider number. We also may use a third-party verification provider to verify your identity.

            Non-Discrimination

If you make a request under the CCPA, we will not discriminate against you in any way. For example, we will not deny or terminate your status as a participating provider or vendor, or impose any financial or other penalties, because you submitted a request pursuant to this California Privacy Policy.

            Automated Decision-Making

We generally do not use automated decision-making technology, as that term is defined by the CCPA. If we make use of automated decision-making technology, you will be informed through a separate privacy notice.

            Record Retention

We may retain your personal information for as long as necessary to fulfil the purpose for which it was collected or to comply with legal or regulatory requirements. We strive to retain your personal information no longer than is reasonably necessary to carry out the purposes listed in this California Privacy Policy or as required by law. We retain your personal information following the end of your services or other business relationship in accordance Molina Healthcare’s record retention and destruction policies and applicable law.

Effective Date: January 1, 2023