CAHPS Results

Medicaid Adult Combined CAHPS® Annual Results

Molina’s scores for the past two years are below. You can see how Molina performs compared to our target goal.

Measure

2022

2023

Goal

Getting Care Quickly

77.2%

76.3%

83.8%

Getting Needed Care

82.3%

81.5%

83.1%

Coordination of Care

NA

85.8%

86.7%

Rating of All Health Care

55.1%

57.2%

58.3%

Rating of Personal Doctor

69.5%

68.0%

70.6%

Rating of Specialist Seen Most Often

64.9%

65.3%

68.3%

Rating of Health Plan

59.9%

57.8%

64.0%

Flu Vaccinations for Adults Ages 18-64

36.9%

36.6%

42.5%

Medical Assistance with Smoking and Tobacco Use Cessation - Advising Smokers and Tobacco Users to Quit Rate

72.0%

71.5%

75.0%

NA = Not Available Due to Small Denominator
NB = No Benefit
NR = Not Reported
NQ = Not Required
BR = Biased Rate