Welcome, Virginia Healthcare Providers

Contracted providers are an essential part of delivering quality care to our members. We value our partnership and appreciate the family-like relationship that you pass on to our members.

As our partner, assisting you is one of our highest priorities. We welcome your feedback and look forward to supporting all your efforts to provide quality care.

If you have any questions, please call Customer Care.

  • Commonwealth Coordinated Care Plus (CCC Plus): 1-800-424-4524
  • Medallion 4.0: 1-800-424-4518

Molina Complete Care NCQA Accreditation

Molina Complete Care (MCC) is proud to announce we received National Committee for Quality Assurance (NCQA) Accreditation for Medicaid HMO and an NCQA Distinction for Long Term Services and Supports.

MCC was accredited for service and clinical quality that meets or exceeds NCQA’s rigorous requirements for consumer protection and quality improvement. Our Long-Term Services and Supports program was recognized for delivering efficient, effective person-centered care.

NCQA Accreditation is important because it is considered the gold standard of healthcare quality assessment. It provides organizations with a way to improve and regulate their operations so they can be as effective as possible in providing the best care. It’s the only evaluation program that uses clinical performance (HEDIS® measures) and consumer experience (CAHPS® measures) criteria to generate results.

Important Reminder

It is important to Molina Complete Care (MCC) and your patients that your provider directory demographics are accurate. Please visit our Provider Online Directory at: providersearch.molinahealthcare.com to validate your information and notify us if there are any updates.

Please notify MCC at least 30 days in advance when you have any of the following:

  • Change in office location, office hours, phone, fax, or email
  • Addition or closure of office location
  • Addition or termination of a provider
  • Change in Tax ID and/or NPI
  • Open or close your practice to new patients (PCPs only)