Molina Complete Care (MCC) and Availity are proud partners in bringing you a better way to submit service authorization requests. We are requesting all inpatient authorization requests now be submitted through our new Availity portal.
If you need training, please visit our Provider Materials page to view our recorded training about the Availity provider authorization portal.
Sign up for the Availity provider portal if you are not yet registered:
1. Go to www.Availity.com
2. Click “Register” in the upper right-hand corner
3. Follow the prompts to register your account
Call Availity at 1-800-828-4548 if you have any issues registering.
If you are already submitting requests via the portal please complete the following steps to submit for a concurrent review:
1. Go to “Auth Inquiry” OR “Clinical Update.”
2. Enter in the previous authorization number.
3. Attach continued stay clinical documentation. Your pending request for concurrent review will then be routed to the Utilization Management (UM) team.