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Molina Complete Care
3829 Gaskins Road
Richmond, VA 23233

  • Molina Complete Care & Vendors’ Contact Information
    Phone Numbers
    Customer Care CCC Plus: (800) 424-4524
    Medallion 4.0: (800) 424-4518
    Member Eligibility Verification CCC Plus: (800) 424-4524
    Medallion 4.0: (800) 424-4518
    Member Services CCC Plus: (800) 424-4524
    Medallion 4.0: (800) 424-4518
     
    Fax Numbers
    Main Fax CCC Plus: (866) 210-1523
    Medallion 4.0: (855) 769-2116
    Behavioral health: (855) 339-8179
    UM Fax CCC Plus: (866) 210-1523
    Medallion 4.0: (855) 769-2116
    Behavioral health: (855) 339-8179
     

    For more information, refer to the Provider Manual.

  • Claims Department

    The Claims Department is located at our Molina Complete Care office in Richmond, Virginia. All hard copy (CMS-1500, UB-04) claims must be submitted by mail to the address listed below. Electronically filed claims must use EDI Claims/Payer ID number - MCCVA. To verify the status of your claims, please call our Provider Claims Representatives at the numbers listed below.

    Mail paper claims to:
    Address Molina Complete Care
    Claims Service Center
    1 Cameron Hill Circle, Suite 52
    Chattanooga, TN 37402
     

    For more information, refer to the Provider Manual.