Member programs and services
You can use programs and services that help you stay healthy, manage health conditions and get care when you need it. These programs are available to Medicare members in all states. Availability may vary by plan.
24-hour Nurse Advice Line
Call Molina’s Nurse Advice Line 24 hours a day, 365 days a year. A nurse can answer health care questions and provide advice in your language.
Find the phone number on your member ID card.
Care management and complex care management
Managing health conditions can be challenging. Molina staff can help coordinate your care at no cost. These services support adults and children with ongoing health needs.
We can help:
How do you join?
Care management programs are voluntary. You may refer yourself, your provider may refer you or Molina may contact you if you qualify.
Who do you contact for more information?
You can call Member Services at the number on the back of your ID card.
Health management programs
If you are living with a long-term condition, our health management programs can help you. You can get learning materials, care tips and more.
Our programs include:
How do you enroll?
If you qualify, you may be automatically enrolled. A nurse or care manager may contact you. You may also request enrollment if you meet eligibility requirements. Participation is voluntary. You may leave a program at any time.
Call member services for more information.
Who do you contact for more information?
You can call Member Services at the number on your ID card to find out more or check what programs you are already enrolled in. You can also ask for a referral or to be removed from a program.
Breathe with Ease® Asthma Program
This no-cost program helps members manage asthma and reduce symptoms.
You will learn:
You may receive:
How do you enroll?
You are automatically enrolled if you have asthma. You can also join if you meet certain requirements. Your doctor can refer you. You can choose to be in the program or leave it at any time.
Who do you contact for more information?
You can call Member Services at the number on your ID card to find out more or check what programs you are already enrolled in. You can also ask for a referral or to be removed from a program.
Healthy Living with Diabetes® Program
This no-cost program helps members manage diabetes.
You will learn:
You may get:
How do you enroll?
Your age and the state where you live determine if you qualify. If you have diabetes and meet the requirements, you are automatically enrolled. You can also join if you meet certain requirements. Your doctor can refer you. You can choose to participate in the program or leave it at any time.
Who do you contact for more information?
You can call Member Services at the number on your ID card to learn more or check which programs you are already enrolled in. You can also ask for a referral or to be removed from a program.
Heart Healthy Living Program®
This no-cost program can help you learn how to change your habits to feel better if you have high blood pressure, coronary artery disease or congestive heart failure.
You will learn:
You may get:
How do you enroll?
You are automatically enrolled if you have high blood pressure, coronary artery disease or congestive heart failure. You can also join if you meet certain requirements. Your doctor can refer you. You can choose to be in the program or leave it at any time.
Who do you contact for more information?
You can call Member Services at the number on your ID card to learn more or check which programs you are already enrolled in. You can also ask for a referral or to be removed from a program.
Living with Chronic Obstructive Pulmonary Disease (COPD) Program
This no-cost program helps adults manage COPD.
You will learn:
You may get:
How do you enroll?
You are automatically enrolled if you have COPD and meet program requirements. You can also join if you meet certain requirements. Your doctor can refer you. You can choose to participate in the program or leave it at any time.
Who do you contact for more information?
You can call Member Services at the number on your ID card to find out more or check what programs you are already enrolled in. You can also ask for a referral or to be removed from a program.
Health education programs
Get help making healthy choices and taking better care of yourself. These programs are no cost and focus on preventing diseases and staying healthy.
Our programs include:
You can also get health and wellness education materials on many different topics. You can ask for them by calling Member Services or by asking your doctor.
How do you enroll?
You can join if you meet certain requirements, or your doctor can refer you. You can choose to be in any of these programs or leave at any time. Call Member Services at the number on your ID card to find out more.
Who do you contact for more information?
You can call Member Services at the number on your ID card to find out more or check what programs you are already enrolled in.
Health and wellness materials
You can learn how to get the most out of your plan, manage long-term health issues and make better decisions with your doctor.
You may receive:
You can request materials by asking your provider or calling Member Services.