Provider Materials

Welcome to Molina Complete Care (MCC); we are glad you made the decision to become a part of our network! Check back as more resources, updates, and toolkits will be added throughout the year. Please contact us should you have any questions:

Commonwealth Coordinated Care Plus (CCC Plus): 1-800-424-4524
Medallion 4.0: 1-800-424-4518

MCC Provider Manual

Provider Toolkits
We have developed these provider toolkits to serve as a central repository for information on clinical guidance, available tools and resources, trainings and more.

Behavioral Health Toolkit

Pregnant and Parenting Women with Opioid Use Disorder (OUD)
- Mother-Baby Connections
- Provider Clinical Guidance
- Medication Assisted Treatment/OUD Treatment Providers
- Circumcisions, when medically necessary (prior authorization required)
- Office-Based Opioid Treatment Certification
- Resources for Providers
- Materials for Pregnant and Parenting Women
Neonatal Abstinence Syndrome/Neonatal Opioid Withdrawal Syndrome
- Provider Guidance
- Eat, Sleep, Console Toolkit
- Clinical Guidance
- Professional Online Trainings and Videos
- Resources and Services
Provider Trainings
- Availity Provider Portal Training — posted March 2021
- Provider Education Training — posted February 2021
- Provider Claims Education Training (Coming Soon)
- Provider Orientation FAQs (Coming Soon)
- Additional Provider Orientation FAQs (Coming Soon)
- Pharmacy Provider Training (Coming Soon)
- Availity Registration Instructions (Coming Soon)
- Importance of Coding Accuracy
Provider Guides
- Provider Quick Reference Guide
- Provider Transportation FAQ
- Availity Professional and Facility Claim submission is now available. Instructions to register for the Provider portal can be found via the following link: Availity registration (coming soon)
- Electronic Visit Verification Implementation flyer
- HEDIS Telehealth Accepted Codes Reference Guide
- Quality Performance Guide 2020 – Your guide to HEDIS®, CAHPS®, and Coding Accuracy
- Addiction and Recovery Treatment Services (ARTS) Map / Website (coming soon)
- MCC vs. Behavioral Health Services Administrator (BHSA) Provider Quick Reference Guide (coming soon)
- Mental Health Services Overview for Providers (coming soon)
- Provider Emergency Resources Flyer
- Female Specific HEDIS Coding Measures Guidelines

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Provider Materials

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