MESA workshop webinars available throughout October for Medicaid providers
09/30/2022
In preparation for the transition to a new Fiscal Agent system, including a new provider portal known as MESA, Provider Portal workshop webinars are available throughout October to help providers become familiar with navigating the new system.
- Providers can find dates, times and registration information for each webinar at this link:https://medicaid.ms.gov/wp-content/uploads/2022/09/October_Provider-Workshop-Schedule.pdf
- Provider can also find Provider Portal Training Videos at this link:https://medicaid.ms.gov/training-videos-now-available-for-mesa-provider-portal/
Providers can also learn more about MESA and find the latest updates and FAQs on the system implementation on DOM’s website at https://medicaid.ms.gov/about/the-mississippi-medicaid-mmis-replacement-project/.
Gainwell Contact Information
Effective October 3, 2022
Phone
Gainwell Technologies Provider & Member Services
(800) 884-3222
Gainwell Technologies Pharmacy
(833) 660-2402
MS Division of Medicaid
(800) 421-2408
(601) 359-6050
Gainwell Technologies
381 Highland Colony Parkway
Ridgeland, MS 39157
All Claims
PO Box 23076
Jackson, MS 39225
Adjustments/Voids
PO Box 23077
Jackson, MS 39225
Provider Enrollment/MississippiCAN/
MSCHIP
PO Box 23078
Jackson, MS 39225
Financial
PO BOX 6014
Ridgeland, MS 39158
ProDUR/Pharmacy PA Unit
PO Box 2480
Ridgeland, MS 39158
Provider Inquiries ms_provider.inquiry@mygainwell.onmicrosoft.com
EDI Inquiries ms_edi_helpdesk@gainwelltechnologies.com
Member Inquiries ms_member.inquires@gainwelltechnologies.com
Financial Inquires ms_financial@gainwelltechnologies.com
Fax
Pharmacy Prior Authorization
(866) 644-6147
Provider
(866) 644-6148
Member
(866) 644-6050
MESA Training
CBT Courses mmislearningcenter (myabsorb.com)
MESA Training MESA_Training@medicaid.ms.gov