Contact Information

Molina Healthcare of Ohio
P.O. Box 34234-9020
Columbus, OH 43234-9020


Business Hours: 8 a.m. to 6 p.m. MyCare Ohio; 8 a.m. to 5 p.m. all other lines of business

 

Phone Numbers


Provider Services
Claims
(855) 322-4079
(855) 322-4079
Utilization Management
TTY		(855) 322-4079
711


 

The Utilization Management Department is available to answer your questions during business hours Monday through Friday. After business hours, you can leave a voicemail. Your call will be returned the next day.

  

Fax Numbers


 
Provider Services(888) 296-7851
Prior Authorization – Medicaid/MyCare Ohio Opt-Out(866) 449-6843
Prior Authorization – Medicare/MyCare Ohio Opt-In Outpatient(844) 251-1450
Prior Authorization – Medicare/MyCare Ohio Opt-In Inpatient(877) 708-2116
Prior Authorization – eviCore(800) 540-2046
Prior Authorization – HNCC(877) 402-8646
Prior Authorization – Marketplace(855) 502-5130


 

The Molina Healthcare office is closed on the following days:

  • New Year’s Day
  • Martin Luther King Jr. Holiday
  • Memorial Day Holiday
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Day after Thanksgiving
  • Christmas Eve Day – Open 7:00 a.m. until Noon
  • Christmas Day
  • New Year’s Eve Day – Open 7:00 a.m. until Noon

A holiday that falls on a Saturday is observed on the Friday before. A holiday that falls on a Sunday is observed the Monday after.

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