Member Resources
How do members get care?
Call Member Services at (844) 236-0894 (TTY: 711) if you need behavioral health or substance abuse services. We can help you get the care you need.
Have a behavioral health crisis?
Call Your Life Iowa 24/7 at (855) 581-8111 or text at (855) 895-8398.
Call or text 988 Suicide and Crisis Lifeline.
A behavioral health crisis might be when you’re:
- Thinking about suicide.
- Thinking about hurting yourself or someone else.
- Abusing alcohol or drugs and need help.
- Having confusing thoughts and don’t know what to do.
We cover your behavioral health care. Your behavioral health is an important part of your overall health and wellness.
We can help you:
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Deal with feelings of sadness or worries, drug and alcohol problems or stress.
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When you need someone to talk to and want to feel better.
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Get an appointment with a doctor.
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Get the information you need about behavioral health services.
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Talk with your doctors about how you are feeling.
You have behavioral health services available to you.
They include:
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Substance use disorder treatment.
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Outpatient services such as counseling.
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Help with medicines.
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Day treatment.
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Case management.
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Inpatient treatment (if you and your doctor feel that you cannot be safely treated in an outpatient setting).
You do not need a referral from your primary care provider (PCP) to get behavioral health services. But we encourage you to talk to your PCP about your behavioral health. Your PCP can help make sure you are getting what you need.
Pregnancy Rewards Program
Are you having a baby? We are here to help you have a healthy pregnancy and healthy baby. Our Pregnancy Rewards program lets you earn gift cards for completing healthy activities, like getting prenatal checkups. It is easy! Sign up at our secure portal, MyMolina.com, or call Member services at (844) 236-0894 (TTY: 711). We will send you a packet in the mail.
Your Baby Has You, You Have Text4baby
Molina Healthcare is proud to partner with Text4baby. Text4baby is a service that sends you text messages about health and safety for you and your baby at no cost. The texts have content based on your due date or your baby’s birth date. Texts are sent throughout pregnancy and up to your baby’s first birthday. Anyone can sign up, including moms, dads, grandparents, or other caregivers.
Text4baby's text messaging service includes:
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About 3 text messages each week, sent to your phone.
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Doctor visit and appointment reminders for you and baby.
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Urgent health alerts and news.
Text message topics include:
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Labor signs and symptoms.
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Healthy eating for you and baby.
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Safe sleep and travel.
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Car seat safety.
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Developmental milestones (times when your baby does something for the first time).
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Prenatal and postpartum care.
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Resource hotlines and websites.
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And more.
How to sign up for Text4baby
You can sign up to receive texts in English or Spanish either online or by text message:
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Online: Go to www.text4baby.org/SignUp and fill out the required fields. To get text messages in Spanish, click on the "En Español" button at the top of the page before filling out the fields.
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Text: Text "BABY" to 511411 to sign up in English. Text "BEBE" to 511411 to sign up in Spanish.
You will start receiving text messages within a few days of signing up.
Learn more
Visit https://partners.text4baby.org/index.php/about/faq to learn more about Text4baby.
Care Management
We have a team of nurses and social workers ready to serve you. They are called Care Managers. They are very helpful. They will give you extra attention if you have:
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Asthma
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Behavioral health disorders
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Chronic Obstructive Pulmonary Disease (COPD)
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Diabetes
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High blood pressure
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A high-risk pregnancy
Additional services are available. Please call Member Services at (844) 236-0894 (TTY: 711), Monday to Friday, 7:30 a.m. to 6 p.m. if you think you could benefit from Care Management.
Services in your area
Community Services
Search for free or reduced-cost services like medical care, food, housing assistance, job training and more. Use our search tool below and enter your zip code to look for services close to you!
Help to quit smoking
Free, confidential assistance to help quit smoking or using tobacco:
(800) QUIT-NOW ((800) 784-8699)
TYY (877) 777-6534
Nurse Advice Line
Call the number below when you need medical advice and don’t have time to go to the doctor. This line is available 24 hours a day, 7 days a week.
1-844-236-2096 (TTY/TDD: 711)
Other services