On September 1, 2015, HealthPlus Partners and HealthPlus MIChild members moved to Molina Healthcare of Michigan.
Why is this change occurring?
Molina Healthcare of Michigan is one of the largest health plans in Michigan. We are a well-known health plan with many doctors statewide. While HealthPlus shifts its focus to their commercial lines of business, Molina Healthcare of Michigan will continue providing the same high quality of customer care to their Medicaid, Healthy Michigan Plan and MIChild members.
How does this change affect my family and I?
This does not change anything for you and your family at this time. You will still receive your Medicaid, Healthy Michigan Plan, Children’s Special Health Care Services or MIChild services. And until the change is in effect on September 1st, you can continue using your HealthPlus Partners ID card.
Will my Provider participate with Molina?
Molina Healthcare has a contract with most providers in the HealthPlus network. Molina Healthcare of Michigan has over 4,000 PCPs, more than 16,000 specialists and 87 hospitals in network statewide.
What happens to me if my provider chooses not to participate with Molina?
If your PCP (primary care provider) or medical group leaves the network, you will be notified. Please don’t worry, as our member services team can help you find a new PCP. Keep in mind; you may change your PCP for any reason, at any time.
I currently have an approved authorization (PA) on file; will that be honored once this change takes place?
We are currently working with HealthPlus to help us honor existing Prior Authorizations. In most cases, we will honor a 90 day continuation of care.
Will I lose any of my current benefits once this change takes place?
No, you will still receive your Medicaid, Healthy Michigan Plan, Children’s Special Health Care Services or MIChild benefits. And until the change is in effect, you can continue using your HealthPlus Partners ID card.
I don’t know much about Molina and I really don’t want to change. Can I remain with HealthPlus?
If you currently receive services for Medicaid, Healthy Michigan, MIChild or Children’s Special Health Care Services from HealthPlus; those services will be changing to Molina Healthcare of Michigan as of September 1st.
What happens if I have a Prior Authorization from HealthPlus?
- Most authorizations provided by HealthPlus will be honored for 90 days by Molina Healthcare.
- Molina Healthcare may not have the same authorization guidelines in place and never requires a referral for in network providers.
Still have questions?
Contact Member Services at (888) 898-7969.