You Matter to Molina

 
You Matter to Molina logo

Welcome!

Molina Healthcare of Michigan’s "You Matter to Molina" program prioritizes connecting directly with our entire network of providers and supporting their efforts to deliver high-quality and efficient health care for Molina members. Through the “You Matters to Molina” program, we have a dedicated Provider Network Team to intake and resolve your questions or issues and solicit input and feedback from you, our network providers and administrative staff, about ways Molina can improve our technology, tools and processes to minimize administrative hurdles and better support you. We analyze and apply provider feedback to design new solutions in an effort to simplify the ways you can engage with the health plan. Molina is committed to partnering with our network providers to work together to solve problems quickly and efficiently. We want to hear from you—our provider partners! Your feedback is important, and You Matter to Molina.

Provider Bulletins
Long Term Support Services


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Provider Orientations

General Provider Orientations

To join any of the following orientations please register here    

Once registered, please note you will need the Meeting ID and passcode to enter the meeting. 

Meeting ID: 221 308 002 59

Passcode: VU62Mw

Thursday, August 28, 2025: 9–10:30 a.m.

Thursday, September 25, 2025: 9–10:30 a.m.

Thursday, October 23, 2025:  9–10:30 a.m.

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Upcoming Trainings
Learning Opportunity: Strengthening Families Protective Factors Framework
 
Molina is excited to invite you or providers from your clinic to consider participation in the Protective Factors Training of Trainers opportunity this Fall. Molina is committed to prevent and buffer against the harmful effects of Adverse Childhood Events (ACEs). In continuing our efforts, we are partnering with the Children's Trust Fund Alliance to offer "Strengthening Families Protective Factors," an intensive four-week virtual training. One person from your clinic will attend one weekly five-hour training day per week and will lead a plan to apply the learnings and guide staff in implementing the Protective Factors Framework in the clinic. We will be offering a total of 25 seats for the training and will be prioritizing sponsorship for participants from: Rural Health Centers, Federally Qualified Health Centers and Child and Adolescent Health Centers and School-based Clinics. 

 

To sign up for the training, please complete the below survey:

Strengthening Families Protective Factors Training of Trainers

 

Michigan Care Improvement Registry (MCIR)

The Michigan Department of Health and Human Services (MDHHS) has established the Michigan Care Improvement Registry (MCIR) for immunization providers to record and access information regarding administered immunizations. MCIR enables authorized healthcare providers, schools, childcare programs, and pharmacies to access up-to-date immunization histories, helping reduce vaccine-preventable diseases and avoid unnecessary vaccinations. 

 

For more information, visit Healthcare Immunizing Providers – mcir.org

 

In Lieu of Services (ILOS) Webinar

Molina Healthcare of Michigan invites providers to an informative webinar focused on the implementations of the In Lieu of Services (ILOS) benefit for nutrition supports. This new Medicaid benefit aims to improve health outcomes by offering medically appropriate, cost-effective alternatives to traditional Medicaid services for qualifying members. Learn how Molina is implementing ILOS benefits and the role Network Providers can play in this new opportunity. 

Registration: An Introduction to Molina Healthcare Inc., In Lieu of Services (ILOS) Programming

 

Screening Brief Intervention Referral to Treatment (SBIRT) Trainings

SBIRT is a comprehensive, public health approach to screen and provide early treatment and intervention for patients with alcohol or substance use disorders Primary and specialty care training for SBIRT is provided free through the Michigan Center for Clinical Systems Improvement (MICCSI). The virtual training includes an introduction to the SBIRT model and instruction on how to perform screening and assessment, motivational interviewing, brief interventions, referral to treatment, follow-up care and simulation exercises using the model. Additionally, the training is 4 hours long and offers CME credit for physicians, registered nurses and social workers. 

Website: https://www.miccsi.org/training_event/sbirt-enduring-series/

 

Understanding Dementia: Impacts on Diverse and Inclusive Populations Webinar 

Molina Healthcare of Michigan in partnership with the Alzheimer's Association hosted a webinar to discuss how dementia impacts diverse groups including Blacks, Hispanics, Middle Eastern/North African (MENA), LGBTQ+, and Jewish Americans. In addition, those living with HIV and intellectual/developmental disabilities, and Veterans. Resources from the event are listed below.  

icon PDF Dementia Impacts on Diverse Populations 

 

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Molina Provider Advisory Council

Purpose of the MPAC

The purpose of the Molina Provider Advisory Council (MPAC) is for Molina Healthcare of Michigan to gather input, and to discuss and learn about issues affecting providers. It can also be a forum to identify different barriers and obstacles, problem-solve, share information, and collectively work together to find new ways to improve and strengthen the health care service delivery system. The MPAC is one of many ways Molina plans to present updated information while getting direct feedback from the provider network. 

Join Our MPAC 

If you would like to join our MPAC, contact us at MHMProviderServicesMailbox@molinaheathcare.com

 

 

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All Things Availity

icon PDF Availity Appeals and Reconsideration Changes

icon PDF Availity Provider Portal Overview

icon PDF Availity Essentials to Sunset Legacy Tools in Payer Spaces

icon PDF How To Guide For Corrected Claims, Reconsiderations and Appeals

Molina Healthcare: Digital Correspondence now available in Availity Essentials 

The Digital Correspondence Hub is a brand-new tool, crafted to streamline communication, allowing providers to receive, manage, and track digital communications from Molina within the Availity Essentials workflow. This will reduce inefficiencies tied to traditional correspondence methods. 

Experience the future of communication with our digital letters (initially rolling out with Prior Authorization letters) along with paper letters! Digital Prior Authorization letters will be sent in real-time and tracked seamlessly. 

icon PDF Digital Correspondence Hub for Availity Essentials 

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We Heard You

Coming soon.

Have questions or want to provide feedback? Email us, and we’ll answer your questions and assist you in any way we can.