We're here to help!
When bad weather or natural disasters happen, your safety and well-being are our top concerns. We're here to make sure you can get the help you need.
Disaster assistance programs and community resources
FEMA disaster recovery support
Federal disaster relief help may be available for those affected. Visit DisasterAssistance.gov to learn about applying and what is available to you.
State disaster resources
State disaster relief may also be available. Visit mi211.org for more details.
Michigan Roscommon County Winter Storms
Warming centers have opened at the Richfield Township Fire Department, Lake Township Fire Department, and Gerrish Township Fire Department.
Getting care during emergencies
Medication
If you cannot get a medication at your regular pharmacy, you can get it at a different location by:
- Going to the same pharmacy chain (same pharmacy name) in another location.
- Bringing your prescription container to a new pharmacy (different pharmacy name).
- Asking your doctor to contact a new pharmacy.
- Adding a new pharmacy to contact your regular pharmacy to transfer your prescription (if your regular pharmacy is open).
24/7 Nurse Advice Line
For medical guidance at any time, call our Nurse Advice Line:
Medicare and Medicaid:
English: (888) 275-8750
Spanish: (866) 648-3537
TTY: 711
Molina Dual MI Coordinated Health (HMO D-SNP)
English, Spanish, and Arabic: (844) 489-2541
TTY: 711
Virtual Care
Stay safe. Feel Supported.
We’re here for you every step of the way. If you need help with your medical care, medication or supplies, don’t hesitate to reach out!
Medicaid:
TTY: 711
Monday – Friday 8 am – 5 pm, ET.
Marketplace:
TTY: 711
Monday – Friday 8 am – 5 pm, ET.
Medicare:
TTY: 711
October 1 - March 31, 8 am-8 pm local time, 7 days a week. From April 1 - September 30, Monday - Friday 8 am - 8 pm, local time
Molina Dual MI Coordinated Health (HMO D-SNP):
TTY: 711
October 1 - March 31, 8 am-8 pm local time, 7 days a week. From April 1 - September 30, Monday - Friday 8 am - 8 pm, local time