Members

Your Member Identification (ID) Card

memberid
Your Member Identification (ID) Card

When you become a member, you get a Member Identification (ID) Card in the mail from Molina Healthcare.

Please check your Member ID Card to make sure the information is correct. It contains this information:

  • Your name
  • Your member identification number (ID#)
  • Your primary care physician’s name (provider)
  • Your primary care physician’s office phone number (provider phone)
  • Molina Healthcare’s 24-hour Nurse Advice Line toll-free number for English and Spanish speaking members
  • Toll-free numbers for:
    • Prescription-related questions and the identifier for Molina Healthcare’s prescription benefit
    • Hospitals to notify Molina Healthcare of admissions for members

 

Be sure to carry your Member ID Card with you at all times.

  • It is used by health care providers, such as your physician, pharmacist and hospital to determine if you are eligible for services through Molina Healthcare.
  • You must show it every time you get health care.
  • If you lose your Member ID Card, you can get a new one this way:
    • Go to MyMolina.com and print a temporary Member ID Card.
    • Go to MyMolina.com and ask to have a new card sent to you.
    • Call Member Services at (844) 809-8438, TTY/TDD: 711.

 

You may have to pay for services that are not covered. You may also have to pay for services from providers not part of our network. If the services were an emergency, you don’t have to pay. If you need help, call Member Services.