What Makes Molina Different
We put your needs first…
| WE ARE ABOUT | WHAT WE OFFER | HOW WE DELIVER |
|---|
| QUALITY CARE | Quality Healthcare | We provide quality health care for every health need and for all ages. We are a national leader in quality Medicaid care. |
| Programs and Services (at no cost to you) | We offer programs and services for you to take care of health conditions and stay healthy. |
| Commitment to Quality | We have programs to improve your quality of care, member safety and quality of service. |
| Member Feedback Surveys | We are always asking our members how we are doing through customer surveys. |
| EASY ACCESS TO HEALTH CARE | Health Plan Options | We provide health plans through programs funded by the government, such as Medicaid and Medicare. |
| Large Medical Network | Our providers, nurses, pharmacists and health care experts are in hospitals, medical clinics and information centers in the neighborhoods where our members live. |
| Molina Medical Clinics | We own and operate clinics in five states, offering you a safe and clean place to go to get care. More clinics are on the way. |
| 24-Hour Care | Members in need of health care advice or information can contact our Nurse Advice Line any time, day or night. |
| My Molina: Member Web Portal | Members can manage health plan tasks online through My Molina. |
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| FRIENDLY CUSTOMER SERVICE | Dedicated Member Services Team | Our Member Services team is a phone call away and will get you the help you need. |
| Community Support | We have programs that give back to the communities we serve. |
You may have to pay for services that are not covered. You may also have to pay for services from providers not part of our network. If the services were an emergency, you don’t have to pay. If you need help, call Member Services.
