Member Handbook


Handbooks and Inserts

Please read your Member Handbook. It tells you about:

  • Your health plan.
  • Your benefits.
  • What is covered.
  • How to get the services you need.
  • How to contact us.

Read Your Member Handbook today

 Medicaid Managed Care Member Handbook

Member Handbook Inserts - Benefit Updates

 Effective 4/1/24: Pharmacy Medicaid Helpline Number Has Been Updated

 Effective 1/1/24: Covered Services for Undocumented non-citizens who are age 65 and over 

 Effective 1/1/23: Applied Behavioral Analysis (ABA) Benefits

 Effective 1/1/23: Gambling Disorder Treatment Benefit

 Effective 2/1/22: Behavioral Health Community Oriented Recovery and Empowerment Services (CORE)

icon PDF Effective 12/13/21: COVID-19 "at home" Test Kits will be Covered for Medicaid Managed Care Members



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Call Member Services.


*Printed copies of information posted on our website are available upon request.

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