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Molina Healthcare is monitoring Coronavirus Disease 2019 (COVID-19) developments on a daily basis.

Our corporate chief medical officer (CMO) is working closely with our health plan CMOs across the country to ensure that we are ready to help our members.

There are no changes to our prior approval process at this time. Molina members do not need prior approval for outpatient emergency room or office visits in our network. We will update you of any changes as this public health matter develops.

Please see the accompanying information from the Association for Professionals in Infection Control and Epidemiology for background on COVID-19, symptoms, and prevention suggestions for the disease, and what to do if you experience symptoms. Learn More.

Novel Coronavirus – What Do Ohioans Need to Know About the Virus
March 30, 2020
By: Dr. Misty Arnold

While we’re using some of the most advanced science to keep everyone protected from the virus, it will take the entire community to keep this infectious disease at bay.
— Dr. Misty Arnold

The coronavirus has dominated local and national news as additional cases continue to be identified.

For the most recent information about the coronavirus in Ohio, visit the Ohio Department of Health website.

About COVID-19

It is likely that this new coronavirus emerged from an animal source, then began spreading person-to-person. Although it is not confirmed how easily the virus can be spread, it is suspected that the transmission of the virus is similar the transmission of other respiratory illnesses, like the flu.

Many U.S. airports, including Chicago-O’Hare and Detroit Metro Airport, are conducting public health screenings for travelers who are arriving from areas that have been affected by the Novel Coronavirus.

Seniors, young children, and individuals with compromised immune systems are the most vulnerable and at the highest risk for acquisition.

Symptoms of coronavirus include:
  • Fever
  • Cough
  • Shortness of breath

Preventing Transmission of the Virus

There is currently no vaccine to help prevent Novel Coronavirus. The following daily actions can help prevent infection:

  • Wash your hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available.
  • Avoid touching your eyes, nose, and mouth.
  • Avoid close contact with people.
  • Stay home when you are sick.
  • Cover your cough or sneeze with the inside of your elbow or a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces.
  • Follow local, state, and federal orders to stay at home, shelter in place, or self-isolate.


There is currently no antiviral treatment recommended for the Novel Coronavirus.

If you believe that you have been exposed to the virus, contact your health care provider immediately.

What to do if You’ve Contracted Novel Coronavirus
  • Stay home, except to get medical care. Do not go to work, school, or public areas, and do not use public transportation, Lyft or Uber.
  • Separate yourself from other people in your home. As much as possible, you should stay in a different room from other people in your home. You should use a separate bathroom, if available.
  • Call ahead before visiting your doctor. Before your appointment, call your provider and tell them that you have, or are being evaluated for Novel Coronavirus. This will help the provider’s office take steps to keep other people from getting infected.
  • Wear a facemask when you are in the same room with other people and when you visit a health care provider.
  • Avoid sharing household items such as dishes, drinking glasses, cups, eating utensils, towels, bedding, or other items with other people in your home. After using these items, you should wash them thoroughly with soap and water.
  • Avoid contact with pets and other animals.

For the most up to date information on the Novel Coronavirus in Ohio, visit the Ohio Department of Health Resource Center.