South Carolina Severe Weather Alert

 

We’re here to help!

When bad weather or natural disasters happen, your safety and well-being are our top concerns. We’re here to make sure you can get the help you need.

 

Disaster assistance programs and community resources

FEMA disaster recovery support

Federal disaster relief help is available for those affected. Visit DisasterAssistance.gov to learn about applying and what is available to you.

State disaster resources

State disaster relief is also available. Visit <FEMA Assistance for South Carolinians | FEMA.gov> for more details.

 

Getting care during emergencies

Medication

If you cannot get a medication at your regular pharmacy, you can get it at a different location by:

  • Going to the same pharmacy chain (same pharmacy name) in another location.
  • Bringing your prescription container to a new pharmacy (different pharmacy name).
  • Asking your doctor to contact a new pharmacy.
  • Asking a new pharmacy to contact your regular pharmacy to transfer your prescription (if your regular pharmacy is open).

 

24/7 Nurse Advice Line
For medical guidance at any time, call our Nurse Advice Line:

English: (844) 800-5155
Spanish: (866) 648-3537
(TTY/TDD: 711)

Our nurses are here to answer your health questions.

Virtual care
During emergencies, it may be hard to visit a doctor in person. Ask your doctor if you can make a virtual appointment. 

 

Stay safe. Feel supported.
We’re here for you every step of the way. If you need help with your medical care, medication or supplies, don’t hesitate to reach out!

  • Medicaid: (855) 882-3901 (TTY: 711), 8 a.m. to 6 p.m. local time, Monday – Friday
  • Marketplace: (855) 885-3176 (TTY: 711), 8 a.m. to 6 p.m. local time, Monday – Friday
  • Medicare: (855) 735-5831 (TTY: 711), 8 a.m. to 8 p.m. local time, Monday - Friday