Culturally and Linguistically Appropriate Resources
Interpreter Services
To meet the diverse language needs of our members, all eligible and potential members whose primary language is not English are entitled to receive interpreter services through Molina Complete Care at no cost to the member. If you would like to arrange for interpreter services, please contact Member Services and someone will assist you.
- CCC Plus: (800) 424-4524 (TTY 711)
- Medallion 4.0: (800) 424-4518 (TTY 711)
Provider Trainings
Building Culturally Competent Healthcare: Training for Healthcare Providers and Staff - Training Resource and Links (Coming soon)
- Module 1: Introduction to Cultural Competency
- Module 2: Health Disparities
- Module 3: Specific Population Focus – Seniors and Persons with Disabilities
- Module 4: Specific Population Focus – LGBTQ and Immigrants/ Refugees
- Module 5: Becoming Culturally Competent
Provider Tools
A Physician's Practical Guide to Culturally Competent Care
Industry Collaborative Effort (ICE) - Better Communication, Better Care