Quality Service

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Member Rights & Responsibilities

Find out what rights and responsibilities you have as a member.​


Passport uses the Healthcare Effectiveness Data and Information Set (HEDIS®) tool each year as a way to measure quality.

New Technology

We look at new types of services and we look at new ways to provide those services.​


Passport seeks to uphold high ethical standards for health care benefits and services to its members.

Quality Improvement Program

Passport wants our members and their families to receive the best care.

Patient Safety Program

We want our members and their families to be safe and healthy.​


QHP surveys are used by a non-profit group that wants to improve health care quality.