MHL Redetermination Member Q & A

Q. What is Medicaid Redetermination?
A. The Redetermination process is used for annual reviews to renew your Medicaid benefits. The Michigan Department of Health and Human Services (MDHHS) must periodically re-determine an individual’s eligibility for active programs. The Redetermination process includes a thorough review of all eligibility factors.
Q. What happens if I’m enrolled in MI Health Link and I do not get my Redetermination paperwork on time or my caseworker does not process it right away?
A. If your paperwork is not entered into the system by the due date, you will lose full Medicaid eligibility. The following actions can result in your paperwork not being entered into the system by the due date:
- Not turning in your paperwork by the due date
- MDHHS staff not having enough time to review your paperwork by the deadline for Redetermination
Q. What should I do if I think I am still eligible for full Medicaid?
A. Submit your Medicaid Redetermination paperwork to your caseworker, if you have not done so already. If you have submitted your paperwork, contact your MDHHS caseworker to discuss your case and see if anything else is needed.
Q. Where do I turn in my Redetermination paperwork?
A. Once you have completed your Redetermination paperwork, you must return it along with your proofs to your assigned MDHHS caseworker. Your Redetermination paperwork should be taken to your local MDHHS office or returned by mail to your local MDHHS office by the date listed on your Redetermination paperwork. Contact your caseworker if you have not received your Redetermination paperwork. Click here to find your local MDHHS office phone number. Make sure you have your ID number or case number before you call.
Q. Can I turn in my Redetermination paperwork online?
A. Yes, go to https://newmibridges.michigan.gov to renew your benefits online and access your case. Contact your caseworker if you need information regarding your case. Click here to find your local MDHHS office phone number in order to contact your caseworker. Make sure you have your ID number or case number before you call.
Q. What do I do if I want to submit my paperwork online, but I do not have Internet access from my home?
A. Contact your local library or your local MDHHS office regarding Internet access. Click here to find your local library address and phone number. Click here to find your local MDHHS office phone number. Reach out to your primary care physician (PCP) office to see if they have resources available.
Q. What if I need assistance completing my “Redetermination” paperwork?
A. If you need help with your Redetermination paperwork, please call your local MDHHS office for help. Click here to find your local MDHHS office phone number. Make sure you have your ID number or case number before you call. You can contact Member Services from 8 a.m. to 8 p.m., Monday through Friday, at (855) 735-5604 to find out who your Care Coordinator is.
Q. What information do I need to fill out my “Redetermination” paperwork?
A. You will need the following information, in order to fill out your Redetermination paperwork, in addition to submitting copies of these documents “as they apply to your situation” as proofs to your local MDHHS caseworker:
- Identification
- Social Security numbers for everyone in the household who is applying
- Income (current or date it stopped)
- Application or receipt of unemployment compensation benefits (UCB)
- Assets (e.g., bank account statements, 401k and other investment account balances, investment accounts, trust funds etc.)
- Shelter expenses (e.g., rent receipt, mortgage payment, property tax bill, home owner insurance, heat, electric, phone, water etc.)
- Child support paid
- Day care expenses
- Medical or health insurance card
- Medical bills, unpaid
- Shut-off notices for shelter, heat or utilities
- Alien/Immigration status
- Marriage Certificate
- Divorce Decree
- Paternity Acknowledgement
- Pregnancy, expected date of delivery and number of children expected
Q. How often do I need to fill out my “Redetermination” form?
A. You will need to fill out your Redetermination paper annually. If you have a life change you are required to contact your local MDHHS caseworker to inform them of the change. Life changes include:
- Name change
- Address change
- Income change (rate of pay, employer, hours worked per week if more than a 5 hour difference, if anyone stops getting Social Security, pension changes, child support changes, or any unearned income change more than $50 since the last reported change.
- Job starts, changes and stops
- Changes in the number of people living in your home (including having a new baby)
- Shelter expenses (e.g., rent receipt, mortgage payment, property tax bill, home owner insurance, heat, electric, phone, water etc.)
- Work Related Activities (Report if anyone in your household participated in approved employment-related activities such as Work Participation program, High School completion, GED or College.)
- Child Care or Disabled Adult Care (report any need for, or change in, child care or disabled adult.)
- Assets (You should report such changes as buying, selling, giving away, transferring, or receiving any assets. Type of assets include but are not limited to: bank accounts, land, cars and other vehicles, boats, life insurance, investments, lawsuit settlements and any other property.)
- Health insurance changes
- Medical expenses
- School attendance