CAHPS® Results

Molina Dual Options Cal MediConnect Medicare-Medicaid Plan CAHPS® Annual Results.

Molina Dual Options’ scores for the past two years are below. You can see how Molina Dual Options performs compared to our target goal.

Measure / Data Element

2020*

2021*

2021 Goal

Getting Care Quickly

80

76

80

Getting Needed Care

85

NA

84

Coordination of Care

87

NA

87

Customer Service

91

89

91

Rating of Health Plan

87

85

88

Rating of All Health Care

89

NA

88

Getting Needed Prescription Drugs

89

NA

91

Rating of Drug Plan

87

85

87

Annual Flu Vaccine

72

63

76

 

For STAR ratings, please visit Medicare Plan Finder or CMS.gov.

Molina Dual Options Cal MediConnect Plan Medicare-Medicaid Plan is a health plan that contracts with both Medicare and Medi-Cal to provide benefits of both programs to enrollees.

You can get this document for free in other formats, such as large print, braille, or audio. Call (855) 665-4627, TTY: 711, Monday – Friday, 8 a.m. to 8 p.m., local time. The call is free.

*Please note that 2021 rates are adjusted by the Centers for Medicare and Medicaid Services. 2020 rates are adjusted by Molina’s survey vendor. Please use caution when comparing data across years.

NA = Not Available Due to Small Denominator
NB = No Benefit
NR = Not Reported
NQ = Not Required
BR = Biased Rate

 

H8677_22_318_CAMMPCAHPSRates