Updated March 11, 2020: Molina is monitoring influenza and coronavirus developments daily. Our Corporate Chief Medical Officer (CMO) is working closely with our health plan CMOs to ensure we are prepared to assist our members and providers. As a reminder, visits for Molina members to PCP offices or the ER do not require PA; there are no changes to Molina’s PA process at this time. Please continue to visit the Molina Provider Website for the most current updates regarding influenza and coronavirus. For additional information on the coronavirus, visit the CDC website, located here, or the Ohio Department of Health website here.
Attention Behavioral Health (BH) Providers: ODM and OhioMHAS has discontinued the Universal Roster and moved forward using one system, MITS, as the primary source of provider enrollment and affiliation information. Please be sure that all providers for your agency are accurately registered in MITS and have the correct effective dates to avoid possible claim denials. Learn more here.
The current Prior Authorization (PA) Code Lists became effective April 1, 2020. View them here: Medicare/MMP Medicare | Medicaid/MMP Medicaid | Marketplace
For more information call (800) 642-4168, TTY/TDD: 711, Monday – Friday from 7:00 a.m. - 7:00 p.m. local time and ask for our Care Management department.
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COVID-19 (Coronavirus) Billing and Prior Authorization (PA) Question and Answer (Q&A) Session: Molina is hosting a Provider Forum to assist with COVID-19 (Coronavirus) Billing and Prior Authorization questions.
Monthly Provider Portal Training:
Monthly Claim Submission Training:
Quarterly Provider Orientation:
To join WebEx, call (404) 397-1516 and follow the instructions. To view sessions, log into WebEx.com, click on “Join” and follow the instructions. Meetings passwords are case sensitive. Trouble connecting to a Molina training? Please email us and we'll assist you with getting connected immediately.
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