Molina Healthcare of Ohio
Medicaid: 7 a.m. to 8 p.m.
MyCare Ohio: 8 a.m. to 6 p.m.
Medicare and Marketplace: 8 a.m. to 5 p.m.
The Utilization Management Department is available to answer your questions during business hours Monday through Friday. After business hours, you can leave a voicemail. Your call will be returned the next day.
|Provider Services||(888) 296-7851|
|Prior Authorization – Medicaid/MyCare Ohio Opt-Out||(866) 449-6843|
|Prior Authorization – MyCare Ohio Opt-In Outpatient*||(844) 251-1451|
|*Excludes: Home Health|
|Prior Authorization – Medicare Outpatient||(844) 251-1450|
|Prior Authorization – Medicare/MyCare Ohio Opt-In Inpatient||(844) 834-2152|
|Prior Authorization – MyCare Ohio Opt-In*||(877) 708-2116|
|*Includes: Home Health & Hospice Room & Board T2046 Only|
|Prior Authorization – Marketplace||(833) 322-1061|
|Prior Authorization – Transplant*||(866) 449-6843|
|Admission Authorization (NICU) – ProgenyHealth||(866) 519-1259|
|*All lines of business|
The Molina Healthcare office is closed on the following days:
- New Year’s Day
- Martin Luther King Jr. Holiday
- Memorial Day Holiday
- Independence Day
- Labor Day
- Thanksgiving Day
- Day after Thanksgiving
- Christmas Eve Day – Open 7:00 a.m. until Noon
- Christmas Day
- New Year’s Eve Day – Open 7:00 a.m. until Noon
A holiday that falls on a Saturday is observed on the Friday before. A holiday that falls on a Sunday is observed the Monday after.