Member Rights & Responsibilities


Providers must cooperate with the rights and responsibilities of Molina members as outlined in the Molina Member Handbook. The Member Handbook is provided to members annually and is incorporated into the Provider Manual.

The most current Member Rights and Responsibilities can be accessed via the following link: Member Handbook

State and federal law requires that health care providers and health care facilities recognize member rights while the members are receiving medical care, and that members respect the health care provider’s or health care facility’s right to expect certain behavior on the part of the members.