Your Member Handbook


Please read your Member Handbook completely. Your Member Handbook tells you:

  • About your Medicaid health plan.
  • About Medicaid services and supplies covered by Molina.
  • How to get the services you need, including special health care needs.
  • How to contact us.
  • Your rights and responsibilities as a member.


Read your Member Handbook here: Ohio Medicaid Member Handbook

To ask for a printed copy of your Member Handbook, call Member Services.

Other Member Information

Molina mailed you new member materials when you joined our plan. These materials arrived with your Molina member identification (ID) card.

Read the Quick Guide for a summary of plan information. Check out the extra benefits Molina covers in the Your Extra Benefits booklet.

To ask for a printed copy of these documents, call Member Services.

Ohio Medicaid Quick Guide (coming soon)
Ohio Medicaid Your Extra Benefits booklet (coming soon)
Ohio Medicaid Member Welcome Letter
Covered Services List
COVID-19 Testing & Vaccines

Need this information in a different language or format?

Molina can send you this information in the language or format you need. We can also help you understand this information over the phone, in English or in other languages. Call Molina Member Services to ask for help.

Member Services

Call Molina Member Services at (800) 642-4168. For hearing impaired TTY/Ohio Relay, call (800) 750-0750 or 7-1-1. Call us Monday to Friday from 7 a.m. to 7 p.m.