Transition of Care

We want to help you have a smooth transition into our managed care family.

We know that a seamless transition, without interruption of care or services, is important to you. It is important to us. Our care managers will assist you in accessing and coordinating the health care services you need.

  • We will coordinate with you and your provider to make sure that your care plan meets all of your needs.
  • You will receive all medically necessary healthcare services and extra support services through a family-centered model of care.
  • You will continue to receive all medically necessary prescription drugs and durable medical equipment (DME).
  • We will make sure you are comfortable, confident and engaged with your care plan.


24-Hour Nurse Advice Line

We understand that children with special health care needs may need quick attention. Our registered nurses are available 24 hours a day to address your concerns and quickly find solutions. Learn more.

Support Services

We help guide you through a complex health care system. We build relationships with your family and with medical and support services. This allows us to coordinate easier access to care for your needs.