Your Member Identification (ID) Card

Ohio Medicaid ID Card

When you become a member, you get a Member Identification (ID) Card in the mail from Molina Healthcare.

Please check your Member ID Card to make sure the information is correct. It has this information on it:

  • Your name
  • Your member identification number (ID#)
  • Your date of birth (DOB)
  • Your primary care provider’s name (physician)
  • Your primary care provider’s office phone number (physician phone)
  • Molina Healthcare’s 24-hour Nurse Advice Line toll-free number for English and Spanish speaking members
  • Toll-free numbers for:
    • Prescription-related questions and the identifier for Molina Healthcare’s prescription benefit
    • Hospitals to notify Molina Healthcare of admissions for members
    • Emergency rooms to notify Molina Healthcare of emergency room admissions for our members


Be sure to carry your Member ID Card with you at all times:

  • It is used by health care providers, such as your physician, pharmacist and hospital to determine if you are eligible for services through Molina Healthcare
  • You must show it every time you get health care
  • If you lose your Member ID Card, you can get a new one this way:
    • Go to and print a temporary Member ID Card
    • Go to and ask to have a new card sent to you
    • Call Member Services at (800) 642-4168, or for hearing imparied TTY/Ohio Relay, please call (800) 750-0750 or 7-1-1