As a Molina Healthcare member, we know that it is important to connect you to community resources in your area. Molina Healthcare maintains a list of social service health and disability agencies in your area that provide services and resources to give our members a helping hand. We call this our Community Resource Guide.
These resources offer a variety of services and supplies including food, clothing, housing, furniture, job training, employment, assistance with utilities and must more. Other resources provide support to individuals with specific diseases, illnesses or other health needs.
Members can contact Member Services for additional resources and more information on community resources in your area. You can also contact your Care Manager. It is important to let your Care Manager know about the services you need. Your Care Manager will assist in connecting you to these resources.
We encourage you to call or visit the websites of our community partners. If there is a resource you need that is not listed, dial 211 from your home or mobile phone. Your call will be routed to a referral specialist in your area. 211 is available 24 hours a day, 7 days a week and can help you find much needed Information or health and human services.
You can also visit 211 on the web at 211Ohio.net or 211.org. Visit the websites for the Opportunities for Ohioans with Disabilities, the Ohio Department of Aging ,or the Area Agencies on Aging for additional resources.
If you would like to contact the MyCare Ohio Ombudsman, visit http://aging.ohio.gov/services/ombudsman, or call (800) 282-1206 from 8:00 a.m. - 5:00 p.m. Monday to Friday. This call is free. The MyCare Ohio Ombudsman helps with concerns about any aspect of your care. Help is available to resolve disputes with providers, protect rights, and file complaints or appeals with our plan.
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*Printed copies of information posted on our website are available upon request.