Benefits and Services
Here is information on some key benefits you can get through your Molina Medicare plan. We care about your health and want you to make the most of your membership!
Get to know your benefits:
- Getting Care
- Virtual Care
- Case Management & Complex Case Management
- Care Coordination
Caregiving is the act of giving help to someone to keep them safe and healthy in their home. A caregiver can be a family member, friend, or neighbor. Caregiving needs can be both planned and unplanned.
Unplanned caregiving needs can happen in times of:
- An unexpected surgery
- An unexpected health issue such as a stroke
Planned caregiving is when a health issue or surgery is known before. In the most common cases, caregivers are needed to help a member with a long-term sickness or to support those who cannot handle some part of their daily needs without help. For Medicare members, many often want to age-in-place in their own home. Having a part-time or full-time caregiver can help them.
Many caregivers and members want to talk to Molina Healthcare about benefits or making health care choices. There are levels of forms and approvals based on what the caregiver needs to do. Some of these forms come from the state.
Protected Health Information Form: The member or their Personal Representative can complete this form. This lets Molina share PHI but does not require them to do so.
Appointment of Representative Form (CMS-1696): An appointed representative is a family member, friend, doctor or other person approved to act on your behalf in filing a grievance, coverage determination or appeal.
If you would like to appoint a representative, you and your appointed representative must complete this form and mail it to Molina Healthcare at:
Attn: Service Fulfillment
200 Oceangate Ste 100
Long Beach, CA 90802
Durable Power of Attorney: If a member needs help in making health care choices, they should fill out the Durable Power of Attorney form for their state, which can be found here.
This information does not, and is not intended to, constitute legal advice. Readers of this information should talk to a lawyer to get help about any legal matter.
For more help about caregiving, including a caregiving checklist, and forms, visit MolinaCaregiving.com
Local support for members and caregivers can be found at findhelp.org and care.com
- Non-Emergency Medical Transportation
- Supplemental Dental
- Supplemental Vision
- Over-the-Counter (OTC) Benefit
- The Silver&Fit® Fitness Program
- 24-Hour Nurse Advice Line
- Other standard benefits
For more information or if you have questions, please call Member Services.*Printed copies of information posted on our website are available upon request.