If you filed an appeal with Molina Healthcare and we did not change our decision, you have the right to request a state hearing from the State of Ohio. You can ask for a state hearing only after we answer your appeal.
What is a state hearing?
A state hearing is a meeting with you, someone from Molina Healthcare, and a hearing officer from the Bureau of State Hearings.
In a state hearing, Molina will explain why your service was not approved. You can explain your point of view and provide documents or other information that supports your appeal. You can bring someone who knows about your case to your state hearing, including a friend, relative, social worker, or lawyer. You may also seek legal counsel, and this person can help you through the state hearing process. The hearing officer will make a decision based on the information given and whether Molina Healthcare followed the rules.
How do I ask for a state hearing?
After you appealed with Molina and received our answer, you can ask for a state hearing. Our answer will explain how to request a state hearing and will include a state hearing form. Complete, sign, and submit the form according to the instructions on the form. You have up to 90 calendar days from the date of the appeal decision to submit the state hearing form to the Bureau of State Hearings.
You can call Molina Healthcare Member Services for help with filing a state hearing request.
Members can file a state hearing request by email, online, phone, fax, or mail:
- Email - Email the Ohio Department of Job and Family Services (ODJFS) Bureau of State Hearings at email@example.com. In the subject line, put "State Hearing Request."
- Online - Go to https://secure.jfs.ohio.gov/ols/RequestHearing/ to submit a state hearing request.
- Phone - Call the ODJFS Bureau of State Hearings at 866-635-3748.
- Fax - Fax the ODJFS Bureau of State Hearings at 614-728-9574.
- Mail - Write to the ODJFS Bureau of State Hearings at:
ODJFS Bureau of State Hearings
P.O. Box 182825
Columbus, Ohio 43218-2825