Stay in touch

Find contact information for Molina Healthcare of Ohio. Plus, learn how to keep your contact info up to date.

Ways to contact us

Help is available any way you need it.

TTY: 711

Hours: Monday to Friday, 8 a.m. to 6 p.m. local time

TTY: 711

Hours: Monday to Friday, 9 a.m. to 6 p.m. local time

Phone: (888) 275-8750 (English)

TTY: 711

Hours: 24 hours a day, 7 days a week

Nurse Advice Line is for Molina members only.

TTY: 711

Hours: Monday to Friday 8 a.m. to 6 p.m. local time

Molina Healthcare of Ohio, Inc.

PO Box 349020

Columbus, OH 43234-9020

Use the My Molina member portal to pay your bill, change doctors, view service history or request a new ID card.

It is important to keep your contact information current so that we can send you reminders and updates to keep your benefits active.

Update with Molina Healthcare. Log in to the My Molina member portal or use the mobile app to update your information. Or call Member Services at (888) 296-7677 (TTY: 711), Monday to Friday 8 a.m. to 6 p.m. local time.

Check for confirmation. Look for a text, email, or letter that your changes were made. Or log in to My Molina to make sure your profile shows your new information.

Update with your state’s health insurance marketplace. There are three ways you can do this: online, by phone or in person.

Online: Visit Healthcare.gov. Log in to your account to update your information.
By phone: Call (800) 318-2596, TTY (855) 889-4325, 24 hours a day, 7 days a week (except holidays).
In person: Find an office that can provide free help in your area.

Need help in your language? Interpreter services are available to all members at no cost. Call Member Services at (888) 296-7677 (TTY: 711).