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Stay in touch

Find contact information for Molina Healthcare of South Carolina. Plus, learn how to keep your contact info up to date.

Ways to contact us

Help is available any way you need it.

Call Member Services

Phone: (855) 885-3176 (TTY: 711)

Hours: Monday to Friday, 8 a.m. - 8 p.m., local time

Become a member

Phone: (833) 946-1037 (TTY: 711)

Hours: Monday to Friday, 6 a.m. - 6 p.m., local time

24-hour Nurse Advice Line

Phone: (844) 800-5155 (TTY: 711)

Hours: 24 hours a day, 7 days a week

Nurse Advice Line is for Molina members only.

Billing and payments

Phone: (800) 400-7957 (TTY: 711)

Hours: Monday to Friday 8 a.m. - 6 p.m., local time

 

Contact us by mail

Molina Healthcare of South Carolina

PO Box 40309

North Charleston, SC 29492

My Molina

Use the My Molina member portal to pay your bill, change doctors, view service history or request a new ID card.

Log in

Update your contact information

It is important to keep your contact information current so that we can send you reminders and updates to keep your benefits active.

1. Update with Molina Healthcare. Log in to the My Molina member portal or use the mobile app to update your information. Or call Member Services at (855) 885-3176 (TTY: 711), Monday to Friday 8 a.m. - 8 p.m., local time.

  • Check for confirmation. Look for a text, email, or letter that your changes were made. Or log in to My Molina to make sure your profile shows your new information.

2. Update with your state’s health insurance marketplace. There are three ways you can do this:

Online at Healthcare.gov.  Log in to your account to update your information.

  • In person. Find an office in your area that can provide help for no cost. 

Need help in your language? Interpreter services are available to all members at no cost. Call Member Services at (855) 885-3176 (TTY: 711)

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