SMS Texting Program – Terms and Conditions

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    SMS Texting Program – Terms and Conditions

     

    Text Messages

    These terms and conditions apply to anyone who agrees to receive informational text messages from or on behalf of Molina Healthcare. By giving us your telephone number as part of an application or other form, by telephone, or by texting us, you agree to receive text messages from us.

     

    Text messages from us may have information about:

    • Your healthcare.
    • Your benefits.
    • Your plan information, like renewal and eligibility.
    • Answers to questions you may ask us.

     

    Your Mobile Phone Number

    By agreeing to receive text messages, you agree that the mobile phone number is yours and that you have permission to use that mobile phone number.

     

    You must let us know right away if:

    • You change your mobile phone number.
    • You no longer have permission to use the mobile phone number to text us.

     

    Security

    Text messages between you and us (or others working for us) will not be encrypted. This means that they will be unsecured and other people could read them. It is important that you keep your mobile phone protected. You should protect your mobile phone with a passcode. You understand that we are not responsible for the release of personal information once you agree to receive text messages.

     

    Message Rates

    This text program is a standard SMS/MMS program and message and data rates may apply.

     

    Stop Text Messages

    You can stop getting text messages from us at any time. You can do this by texting STOP to us at 94870. This is called opting-out.  You may also contact Member Services at 800-642-4168 from Monday to Friday, 7 a.m. to 7 p.m.

     

    • If you ask us to stop getting text messages, you could get one more text message to your mobile phone number. This is to tell you that we received your message. It will also have information about other ways you can get help.

     

    Terms & Conditions

    We may change these terms and conditions at any time.  Any changes will be posted to our website at https://bit.ly/3biswr9.  You agree to review those terms and conditions often to be sure you are aware of any changes. 

     

    If you do not agree to these terms and conditions, you must immediately stop texting Molina Healthcare and opt-out as described above.

     

        
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