Compass Medical alert

We are aware of the news regarding the closure of Compass Medical practices.

Our first priority is ensuring that Compass patients covered by Senior Whole Health get the care they need, when they need it. We are reaching out to all impacted members by phone to assist them with their care needs, including helping them locate a new physician. We will honor all existing authorizations for Compass patients. PCP referrals are not required for in-network specialty care. If you need assistance, please call us at (888) 794-7268.

If you need immediate care, you are encouraged to go to a local urgent care center or, if needed, the nearest hospital emergency department. You can also call our 24/7 Nurse Advice line at (888) 794-7268.

Members can file complaints with the state here