Non-Emergency Medical Transportation

If you need a ride to your health care appointments, we can help - this includes things like PCP office visits, labs, x-rays or therapy. Non-emergency transportation services do not require prior approval.

We can schedule transportation on a recurring basis ahead of time. Please note it is important to call 3 business days in advance of your appointment to schedule the transportation. If you have healthcare-related transportation needs, please call the contact info below, as we can arrange a wheelchair van or other services if needed.

If you need to cancel your transportation services, please call 24 hours in advance of your appointment.

To learn more about your benefits, see Chapter 4 of your Evidence of Coverage.

For additional assistance, please call Member Services.

*Printed copies of information posted on our web site are available upon request.