CAHPS® Results

Medicaid Child CAHPS® Annual Results.

Molina’s scores for the past two years are below. You can see how Molina performs compared to our target goal.

Measure / Data Element

2020

2021

2021 Goal

Getting Care Quickly

85.0%

79.8%

89.3%

Getting Needed Care

77.7%

81.4%

88.0%

Coordination of Care

87.4%

NA

88.6%

Rating of Health Plan

66.2%

66.0%

75.3%

Rating of Overall Health Care

65.7%

70.1%

76.5%

Rating of Personal Doctor

75.6%

75.7%

79.8%

Rating of Specialist Seen Most Often

66.9%

NA

76.0%

 

NA = Not Available Due to Small Denominator