Member Handbook


Please read your Member Handbook. It tells you about:

  • Your health plan.
  • Your benefits.
  • What is covered.
  • How to get the services you need.
  • How to contact us.



Read Your Member Handbook today

Effective 1/1/24 - Covered Services for Undocumented non-citizens who are age 65 and over 

Medicaid Managed Care Member Handbook 11/1/21

Member Handbook Inserts - Benefit Updates

Effective 4/1/24: Pharmacy Medicaid Helpline Number Has Been Updated

Effective 1/1/23: Applied Behavioral Analysis (ABA) Benefits

Effective 1/1/23: Gambling Disorder Treatment Benefit

Effective 2/1/22: Behavioral Health Community Oriented Recovery and Empowerment Services (CORE)

Effective 12/13/21: COVID-19 "at home" Test Kits are Covered for Medicaid Managed Care Members


Need your Member Handbook in your language or format?

Call Member Services.


*Printed copies of information posted on our website are available upon request.

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