There is a global technical issue impacting many companies like pharmacies and transportation. Molina’s systems including Availity provider portal are also impacted.

Thank you for your patience while we work to fix the issues. For urgent access to care issues please call Provider Services..

Need a Prior Authorization?

* When Prior Authorization is 'Required', click here to create Service Request/Authorization

Welcome, New York Healthcare Providers

Contracted providers are an essential part of delivering quality care to our members. We value our partnership and appreciate the family-like relationship that you pass on to our members.

As our partner, assisting you is one of our highest priorities. We welcome your feedback and look forward to supporting all your efforts to provide quality care.

If you have any questions, please call Provider Services at (877) 872-4716.


Affinity by Molina Healthcare Providers

To ensure a smooth transition, providers can visit the former Affinity Health Plan Provider Portal for services provided prior to November 1, 2021. Information on claims, eligibility, authorizations and other pertinent operational details will be available there. For services after November 1, 2021, please click here.

Important Reminder:

It is important to Molina Healthcare and your patients that your provider directory demographics are accurate. Please visit our Provider Online Directory at: to validate your information and notify us if there are any updates.

Please notify Molina Healthcare at least 30 days in advance when you have any of the following:

  • Change in office location,
       office hours, phone, fax, or email
  • Addition or closure of office location
  • Addition or termination of a
  • Change in Tax ID and/or NPI
  • Open or close your practice to new
       patients (PCPs only)