Updates and Bulletins
Availity
Availity Appeals and Reconsideration Changes
Availity Update: Prior Authorization Requirements Effective: 3/1/2025
Managing Claims in Availity (Appeals, Reconsideration Inquiries, and Corrected Claims)
Availity Update: Prior Authorization Application Update Effective 12/9/202
Submit and Track Your Appeals on Availity Essentials
Availity Portal Instructions
Provider Newsletters
Q1 2025 Provider Newsletter
Q4 2024 Provider Newsletter
Q3 2024 Provider Newsletter
Q2 2024 Provider Newsletter
Q1 2024 Provider Newsletter
Provider Bulletins
Notices
Changes to Prior Authorization Requests Effective July 1, 2025
Guidelines Update In-Home Sleep Studies for Obstructive Sleep Apnea (OSA) Diagnosis
Changes to Prior Authorization Requirements Effective: 3/1/25
Continuing Medical Education Credits, Sign Up for February 25, 2025
Unblocking Molina Healthcare Fax Numbers for UM Communications
Effective 11.19.24 Provider Office Laboratory Testing (POLT) - Additional Codes Added
Providers' Member Rewards Incentive Flyer
Changes to Prior Authorization Requirements Effective:1/1/2025
Trauma-Informed Care for Children/Youth in Foster Care
Claims for Genetic Testing Services During Pregnancy
OASAS Change Opioid Treatment Program
TMS Provider Benefit Notification Form
NYS Medicaid ID Rules (April 2024)
Quality Commercial Health Overview (May 2024)
MCG 28th Edition Goes Live (April 16, 2024)
Optum-Change Healthcare Outage Update (April 5, 2024)
SBMH Clinic Rate Enhancement, Timely Filing
Children's HCBS Authorization and Care Manager Notification Form
Optum-Change Healthcare Outage update (March 18, 2024)
Effective April 1 2024 Essential Plan 200 250 Provider Notification
2/29/24: Optum-Change Healthcare Outage Update
2/26/24: Optum-Change Healthcare Outage
FAQ- Optum Pause & Pay Program
Effective March 1, 2024: Services in link are allowed in all Network Physician’s Office Setting
March 2024 Quality Commercial
February 2024 Quality Commercial
January 2024 Quality Commercial
Provision and Coordination of Services for Children/Youth in Foster Care
Important Information from the Quality Department: Quality Commercials:
2/1/24: Molina General Provider Notice of Health Map
2/1/24: EDSD Guidance for Providers
1/1/24: Child Health PLUS Expanded Benefits to include Home and Community Based Services (HCBS)
Archive—Provider Newsletters
Q4 2023 Provider Newsletter
Q3 2023 Provider Newsletter
Q2 2023 Provider Newsletter
Q1 2023 Provider Newsletter
Q4 2022 Provider Newsletter
Q3 2022 Provider Newsletter
Q2 2022 NCQA Provider Newsletter
Q1 2022 Provider Newsletter
Q4 2021 Provider Newsletter
Q3 2021 Provider Newsletter
Q2 2021 NCQA Provider Newsletter
Q1 2021 Provider Newsletter
2020 Q4 MHNY Provider Newsletter
2020 Q3 MHNY Provider Newsletter
2020 Q2 NCQA Provider Newsletter
2020 Q1 Provider Newsletter
2019 Q4 Provider Newsletter
2019 Q2 NCQA Provider Newsletter
2019 Q1 Provider Newsletter
Archive—Provider Bulletins
Provider Bulletin- NICU Payment Review Policy
Provider Bulletin- MHNY Provider Letter Fertility Benefits
Provider Bulletin- MHNY Provider letter Children's Carve In
Provider Bulletin- June 2019: New Appeal Request Form
Archive—Provider Communications
2023
11/28/23: Enhancement to Reporting of Refunds on EOPs
9/1/23: Effective 9/1/23 - Claims submitted with missing, invalid, and incomplete NDC Information will be denied
8/21/23: Medicaid PDMP Reminder
8/18/23: Reminder: There is a Prior Auth Lookup Tool for J Codes or other HCPCS codes for medications
7/26/23: Reminder: Molina has a Lookup Tool for J Codes and other HCPCS codes for medications on our website
7/1/23: Effective 7/1/23: Changes to Prior Authorization Requirements
5/1/23: Effective 5/1/23: Fax Size Limitation for Clinical Information
4/1/23: Effective 4/1/23: Addition of Residential Rehabilitation Services for Youth (RRSY) Benefit for CHP (Grid)
3/1/23: Effective 3/1/23: Changes to Prior Authorization Requirements
1/1/23: Effective 1/1/23 – Grid of Benefit Changes for all Lines of Business
1/1/23: Provider Net Sunsetting Notice
1/1/23: Effective 1/1/23 – Molina will no longer accept claims submitted via non-approved submission pathways
October 2023
November 2023
December 2023
2022
12/22: Implementation of new payment platform through ECHO Health complete
10/1/22: Effective 11/1/22: Change to PA Requirements for PT/OT/ST
10/1/22: Effective 11/1/22: Change to PA Requirements for Home Care
6/1/22: Pharmacy Real-Time Prescription Benefits Tool Now Available
RTB Information at Point of Care Document
Real-Time Prescription Benefits Access and Onboarding Handbook
5/25/22: New MCG AutoAuth Process– Advanced Imaging
2/1/22: Adult BH HCBS transition to CORE
1/24/22: Additional Provider Education - Services Provided to Children/Youth in Foster Care
1/1/22: Beacon Health Benefits End for Downstate Affinity by Molina Healthcare Members
Provider FAQs - Beacon Transition
General Provider Notice - Beacon Transition
2021
11/1/21: Molina Healthcare of New York, Inc. will partner with Progeny Health, LLC
10/1/21: Applied Behavioral Analysis Benefit (ABA) - Changes in Prior Auth Codes
9/1/21: Prior Auths will transition back to Molina (away from eviCore)
4/1/21: Molina Partners with Locus Calocus
4/1/21: Q2 Prior Auth Updates
4/12/21: Removal of Knee Replacement Procedure Code
3/1/21: Molina Partners with MCG Health
2020
Crisis Residence Services - Effective 12/1/20
COVID Payment Policy (when rates are unavailable)
Mock HEDIS Audit - 10/5-12/11
New Drug and Biological Pre-Payment Code Edits - Effective 11/24/20
Reduction in PA Codes - Home Health Services - Effective 10/1/20 * CDC Guidelines
Molina itemized billing effective 7/15
New Prepayment Claims Review beginning 6/30/20
Patient Cost-Sharing for Laboratory Tests to Diagnose COVID-19
Coronavirus: Utilization Review and Emergency Admission Notification
New Prepayment Claims Review
COVID-19 Telehealth Billing
Coronavirus Provider FAQ
eviCore New Prior Authorization Requirements Effective 4/1/20
Coronavirus Talking Points for Providers
Pre Pay Audit Provider Notification Letter
Pharmacy Network Changes Effective 1/1/20
eviCore Update
eviCore HOLD Notification
New Prior Authorization Requirements through eviCore Mobile Health Spot
Member Incentive Program
New Prior Authorization Requirements through eviCore
2019
Changes to Prior Authorization Requirements effective 10/01/2019
Prior Authorization Update_SPA Services
Provider Update: Review of Sepsis and Septic Shock
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