About Your Membership

You may receive a Healthy Connections Annual Review Form in the mail soon from the South Carolina Department of Health and Human Services (SCDHHS). If you do, it’s important to complete and return this form as soon as possible. If you do not return the completed form, you could lose your Medicaid and Molina benefits.

If you’ve moved, it’s important to call Healthy Connections to give them your new address. Call (888) 549-0820 (TTY: (888) 842-3620).

Just Follow These 3 Steps to Renew Your Benefits:

Step 1: Check Your Mail.

The South Carolina Department of Health and Human Services (SCDHHS) will send you a Healthy Connections Annual Review Form when it’s time to renew your benefits.

Step 2: Fill Out Your Renewal Form.

Step 3: Send Your Completed Form Back.

There are 3 ways to send your information:

  1. By Mail:
    SCDHHS, Central Document Management
    PO Box 100101
    Columbia, SC 29202-3101
  2. By Fax: (888) 820-1204
  3. By Email: 8888201204@fax.scdhhs.gov or CentralDocMgt@scdhhs.gov

What to Do If You Need Help:

If you need help completing the Healthy Connections Annual Review Form, call the SCDHHS Healthy Connections Member Contact Center at (888) 549-0820. The member contact center is open from 8 a.m.-6 p.m. Monday-Friday and 9 a.m.- 2 p.m. on Saturday.

Information You May Need to Renew Your Benefits:

  • Social Security Numbers (or document numbers for legal immigrants who need insurance)
  • Employer and income information for you and everyone in your family. This includes paystubs, W-2 forms, or wage and tax statements)
  • Policy numbers for your current health insurance
  • Information about job-related health insurance available to you and your family

What Happens If Your Healthy Connections Annual Review Form Is Not Sent Back on Time?

You have 30 days from the date listed on your Healthy Connections Annual Review Form to complete and return your information. If you do not, you may be at risk for losing your Medicaid benefits. Call SCDHHS at (888) 549-0820 if you think you missed your due date.

Don’t qualify for Medicaid and Still Need Help?

You may qualify for other health insurance! The Health Insurance Marketplace is a great way to get health insurance. Click here to learn more about Molina Marketplace or call (855) 885-3176 (TTY: 711).

To learn more about Marketplace, go to www.Healthcare.gov or call (800) 318-2596.