COVID-19 (Coronavirus)

COVID-19 (Coronavirus) Response

Molina is monitoring COVID-19 developments daily. Our Corporate Chief Medical Officer (CMO) is working closely with our health plan CMOs to ensure we are prepared to assist our members and providers. As a reminder, visits for Molina members to participating PCP offices or the ER do not require prior authorization.

Please continue to visit the Molina Provider Website for the most current updates regarding COVID-19.

Provider Bulletins about COVID-19

Bulletin	Month
Provider Bulletin - Special Edition: COVID-19: Vaccines Administered in the Member's Home, COVID-19: Home Infusion Services and Monoclonal Antibody Treatments	July 2021
Provider Bulletin - Special Edition: COVID-19: FQHC, QFPP and RHC Vaccine Administration Fee Increase	July 2021
Provider Bulletin – Special Edition: COVID-19 Vaccine Administration Fee Increase	June 2021
Provider Quality Bulletin: Behavioral Health: May is Mental Health Awareness Month, Wellness: 30-Day Readmission Policy Update Reminder & Focus, Women's Health: Report of Pregnancy Form, COVID-19 Vaccinations	June 2021
Provider Bulletin: It Matters to Molina Corner, Prepayment Claim Reviews, Changes to PA Code List, Changes to Provider Manual, ORP Provider NPI, Transitioning Away from eviCore, Marketplace Fax Number Update, Medicare Fax Number Update, Provider Training, EVV New Ticketing Portal, Website Roundup, Did You Know, Provider Network Module Portal, Prescriptions for Insect Repellent, CAHPS Provider Tip Sheet, Provider Termination Requirement, Diabetes and Hypertension Care, COVID-19 Updates	June 2021
Provider Bulletin: It Matters to Molina Corner, Attention: Behavioral Health Providers PsychHub on the Molina Provider Website, Attention: Ohio Comprehensive Primary Care (CPC) Providers, Provider Termination Prior Notice Requirements, CAHPS Provider Tip Sheet, Provider Network Module (PNM) Portal, Billing Information for Non-Dental Eligible Providers, Availity Portal Training, Ownership and Control Disclosure Form Requirements, COVID-19 (Coronavirus) Updates, Provider Training Sessions, Website Roundup, Notice of Changes to Prior Authorization (PA) Requirements, Notice of Changes to the Provider Manual, Marketplace Authorization Fax Number Updates, Medicare Authorization Fax Number Update, Centralized Credentialing, Americans with Disabilities Act, Quick Reference Guide: Diabetes and Hypertension Care	May 2021
Provider Bulletin – Special Edition: LTSS Authorization Process Update, ODM COVID-19 (Coronavirus) Billing Guidelines, Overpayment and Incorrect Payments Refund Requests, Electronic Visit Verification: New Zendesk Ticketing Portal, Electronic Visit Verification: Training Opportunities, Billing Hospice Services on a CMS 1500 Form, Update: Molina Hospice HCIC and Vent/Vent Weaning Billing Guidelines, Marketplace Authorization Fax Number Updates	April 2021
Provider Bulletin – Special Edition: CMS Webinar Announcement: Information, Data and Tools to Support COVID-19 Vaccine Acceptance in Underserved Communities	April 2021
Provider Bulletin: It Matters to Molina Corner, Provider Network Module (PNM) Portal, Centralized Credentialing, Molina Quality Living Awardees, Itemized Statement Requirements, Behavioral Health (BH) Treatment Insights and Provider Support, Quick Reference Guide: Diabetes and Hypertension Care, Marketplace Authorization Fax Number Updates, 2021 HEDIS Data Collection, Availity Portal Training, Website Roundup, Provider Training Sessions, Notice of Changes to PA Requirements, Notice of Changes to the Provider Manual, Did You Know?, Provider Newsletter, Access Your Molina Member Roster, Payment for Vaccines Furnished by FQHC or RHC, LabCorp COVID-19 Testing, COVID-19 (Coronavirus) Updates	April 2021
Provider Bulletin – Special Edition: Prior Authorization Update, Molina Hospice Health Care Isolation Center (HCIC) and Vent/Vent Weaning Billing Guidelines, COVID-19 Vaccine Updates, Behavioral Health Coding Updates	March 2021
Provider Bulletin: It Matters to Molina Corner, Overpayment and Incorrect Payments Refund Requests, Availity Portal Training, Payment for Vaccines Furnished by FQHC or RHC, Emailing PHI Securely, Provider Services Contact Page on Provider Website, 2021 HEDIS Data Collection, How to Access Your Molina Member Roster, Sign Up to Receive the Provider Bulletin via Email, Routine Hospice Reimbursement Methodology Update, Update: Molina Partnering with MCG Health, Provider Training Sessions, Notice of Changes to Prior Authorization (PA) Requirements, Notice of Changes to the Provider Manual, Did You Know?, Pharmacists as Providers, LabCorp COVID-19 Testing, COVID-19 (Coronavirus) Updates, PsychHub on Provider Website	March 2021
Provider Bulletin – Special Edition: COVID-19 (Coronavirus) Vaccine	February 2021
Provider Bulletin: It Matters to Molina Corner, Routine Hospice Reimbursement Methodology Update, Pharmacists as Providers, Notice of Changes to Prior Authorization (PA) Requirements, You Matter to Molina, March Vision Update, Updated: Value Code 80 & 81: Missing/Invalid Covered Days, Molina Partnering with MCG Health, PsychHub on the Molina Provider Website, Website Roundup, Provider Training Sessions, Notice of Changes to the Provider Manual, Did You Know?, Readmission Policy Update, Hospice Services to Require PA, Changes to Drug Test Codes, 2021 Updates to Patient Driven Grouping Model (PDGM), LabCorp COVID-19 Testing, COVID-19 (Coronavirus) Updates, Active Medicaid ID Number and National Provider Identifier (NPI)	February 2021
Provider Bulletin: It Matters to Molina Corner, Molina Partnering with MCG Health, 2021 Updates to Patient Driven Grouping Model (PDGM), State Reimbursement for HVAC Upgrades, PsychHub on the Molina Provider Website, Post-Acute Prior Authorization Update, Transportation Needs: Groceries, Active Medicaid ID Number and National Provider Identification (NPI), Medicare Part B - J Code Prior Authorizations, You Matter to Molina!, How to Join WebEx, Provider Training Sessions, Notice of Changes to Prior Authorization (PA) Requirements, Notice of Changes to the Provider Manual, 30-Day Readmission Policy Update, Hospice Services to Require PA, Changes to Drug Test Codes, LabCorp COVID-19 Testing, Electronic Visit Verification (EVV), COVID-19 (Coronavirus) Updates	January 2021
Provider Bulletin – Special Edition: CMS Guidance for the COVID-19 Vaccine	December 2020
Provider Bulletin: Telehealth Place of Service (POS) 02, Post-Acute Prior Authorization Update, 30-Day Readmission Policy Update, Notice of Changes to Prior Authorization (PA) Requirements, Updated Medicaid Drug Formulary, Medicare Part B - J Code Prior Authorizations, Changes to Drug Test Codes, Hospice Services to Require PA, Reminder: eviCore PA Requests and Process, Transportation Needs: Groceries, It Matters to Molina Corner, You Matter to Molina!, Value Code 80 & 81: Missing/Invalid Covered Days, Cost Coverage Rate Increase for Hospitals, How to Join WebEx, Website Roundup, Provider Training Sessions, Notice of Changes to the Provider Manual, Did You Know?, Dialysis Treatment Update, Required Annual Trainings, LabCorp COVID-19 Testing, Active Medicaid ID Number and National Provider Identifier (NPI), Provider Portal Moving to Availity, Electronic Visit Verification (EVV), COVID-19 (Coronavirus) Updates, Pain Management	December 2020
Provider Bulletin: It Matters to Molina Corner, 2020/2021 Flu Season Recommendations, Provider Satisfaction Survey, Annual Mandatory Medicare Model of Care Training, Update: Prior Authorization Lookup Tool, Update: LabCorp COVID-19, Electronic Visit Verification Remittance N363, VaxCare Solutions Now in Network, Active Medicaid ID Number and National Provider Identifier (NPI), Annual Mandatory Cultural Competency Training, How to Join WebEx, Provider Training Sessions, Notice of Changes to Prior Authorization (PA) Requirements, Notice of Changes to the Provider Manual, Provider Portal Moving to Availity, Changes for Non-Contracted Behavioral Health Providers, EVV Phase 3, COVID-19 (Coronavirus) Updates, Use of ASAM Criteria for SUD Treatment in Hospitals, Obstetrics (OB) Update	November 2020
Provider Bulletin – Special Edition: Cares Act – Coronavirus Relief Fund Provider Relief Payments	October 2020
Provider Bulletin – Special Edition Behavioral Health: Reminder: Behavioral Health Limits, Audits and Edits, Non-Contracted Behavioral Health Providers, Top Denials, Provider Training Sessions, Changing a Service Location Address, Changing a Remittance Address, COVID-19 Updates, How to Join WebEx, Behavioral Health Provider Manual, Claim Reconsideration, Provider Enrollment in MITS, BH Cash Advance Repayments	October 2020
Provider Bulletin: It Matters to Molina Corner, Provider Satisfaction Survey, LabCorp COVID-19 Updates, Provider Portal Moving to Availity, VaxCare Solutions Now in Network, Active Medicaid ID Number and National Provider Identifier (NPI), Remind Patients about Healthchek, Obstetrics (OB) Update, Molina Quality Living Program Awardees, Use of ASAM Criteria® for SUD Treatment in Hospitals, Annual Mandatory Cultural Competency Training, Annual Mandatory Medicare Model of Care Training, How to Join WebEx, Provider Training Sessions, Notice of Changes to Prior Authorization (PA) Requirements, Notice of Changes to the Provider Manual, Did you know?, Update: Cologuard™ Coverage, Changes for Non-Contracted Behavioral Health Providers, Electronic Visit Verification, COVID-19 (Coronavirus) Updates, Ownership and Control Disclosure Form Requirements	October 2020
Provider Bulletin – Special Edition Behavioral Health: Changes for Non-Contracted Behavioral Health Providers, Top Denials, Provider Training Sessions, Changing a Service Location Address, Changing a Remittance Address, How to Join WebEx, Behavioral Health Provider Manual, Claim Reconsideration, COVID-19 Updates, Provider Enrollment in MITS, BH Cash Advance Repayments	September 2020
Provider Bulletin: It Matters to Molina Corner, Electronic Visit Verification, COVID-19 (Coronavirus) Updates, Active Medicaid ID Number, Annual Mandatory Medicare Model of Care Training, Americans with Disabilities Act, Obtaining a Home Blood Pressure Monitor for Members with Hypertension, How to Join WebEx, Provider Training Sessions, Notice of Changes to Prior Authorization (PA) Requirements, Notice of Changes to the Provider Manual, Did You Know?	September 2020
Provider Bulletin – Special Edition Behavioral Health: Top Denials, Provider Training Sessions, Claim Reconsideration, Diagnosis Codes for CMHC Services, Changing a Service Location Address, Changing a Remittance Address, How to Join WebEx, Behavioral Health Provider Manual, Reminder: Claim Processing Requirements, COVID-19 Updates, CPSEs on the Provider Website, Provider Enrollment in MITS, Behavioral Health Cash Advance Repayments	August 2020
Provider Bulletin: It Matters to Molina Corner, COVID-19 (Coronavirus) Updates, Molina Quality Living Program Awardees, Did You Know?, Cologuard Coverage, Home Health Updates, Annual Mandatory Medicare Model of Care Training, Obtaining a Home Blood Pressure Monitor for Members with Hypertension, How to Join WebEx, Provider Training Sessions, Notice of Changes to Prior Authorization (PA) Requirements, Notice of Changes to the Provider Manual, Balance Billing, 30-Day Readmissions Policy Update, Ohio’s “Hard Stop” Labor Induction Rule, Notice of Medicare Non-Coverage (NOMNC) Reminder, Fighting Fraud, Waste & Abuse	August 2020
Provider Bulletin – Special Edition: COVID-19: State of Emergency Updates: Essential Providers, Prior Authorizations Extension – Existing, Prior Authorizations – New Requests, Update for Inpatient/Outpatient Authorization Process Medicaid and MyCare Ohio Medicaid, Enhanced Ambulatory Patient Grouping (EAPG) Claims Processing Delay, Long-Term Services and Supports (LTSS) Toolkit, Timely Filing of Claims, Telehealth, COVID-19 Testing and Treatment, COVID-19 Laboratory Specimen Collection, Sequestration, Hospital 20% Add-on Payment, Notifying Providers of COVID-19 Positive Patients, New Free Offering for Pediatric Providers on BH Telehealth Start-up, Pharmaceuticals and Coverage, COVID-19 Resources, Molina Member COVID-19 Resources, Telehealth Code List by Line of Business	July 2020
Provider Bulletin – Special Edition Behavioral Health: Diagnosis Codes for CMHC Services, Changing a Service Location Address, Claim Reconsideration, Behavioral Health Cash Advance Repayments, Changing a Remittance Address, Provider Enrollment in MITS, COVID-19 Updates, Molina CPSEs on the Provider Website, How to Join WebEx, Behavioral Health Provider Manual, Provider Training Sessions, Reminder: Claim Processing Requirements	July 2020
Provider Bulletin: It Matters to Molina Corner, Notice of Changes to Prior Authorization (PA) Requirements, Updated State Fiscal Year-End Provider Payments, 30-Day Readmissions Policy Update, Home Health Updates, Evaluation and Management (E/M) Update, Obtaining a Home Blood Pressure Monitor for Members with Hypertension, COVID-19 (Coronavirus) Updates, Prior Authorization Buy and Bill Updates, Annual Mandatory Medicare Model of Training, Fighting Fraud, Waste & Abuse, How to Join WebEx, Provider Training Sessions, Notice of Changes to the Provider Manual, Provider Newsletter, Ohio’s Hard Stop Labor Induction Rule, Notice of Medicare Non-Coverage (NOMNC) Reminder, Molina Prepayment Claim Reviews, Electronic PA Requests for Pharmacy	July 2020
Provider Quality Bulletin: Behavioral Health: COVID-19 (Coronavirus) Information, Wellness Matters, Improving Your Quality Rates for Prenatal Care: Timeliness of Prenatal Care, Retinal Scanning Camera for Diabetic Eye Exams, Diabetes and COVID-19 (Coronavirus)	June 2020
Provider Bulletin – Special Edition Behavioral Health: Behavioral Health Cash Advance Repayments, Changing a Remittance or Service Location Address, Changing a Service Location Address, Update: Provider Enrollment in MITS, COVID-19 Updates, Annual Mandatory Medicare Model of Care Training, Molina CPSEs on the Provider Website, How to Join WebEx, Behavioral Health Provider Manual, Provider Training Sessions, Reminder: Claim Processing Requirements	June 2020
Provider Bulletin: It Matters to Molina Corner, COVID-19 Updates, Annual Mandatory Medicare Model of Care Training, Molina Prepayment Claim Reviews, Electronic PA Requests for Pharmacy, EVV Ticketing System, MAT Videos on Website, How to Join WebEx, Provider Training Sessions, Changes to PA Requirements, Changes to the Provider Manual, Did You Know?, Molina CPSEs on Website, PA Form	June 2020
Provider Bulletin – Special Edition: COVID-19: State of Emergency Updates: Essential Providers, PA Extension, PA New Requests, Inpatient Authorization Process, EAPG Claims Processing Delay, LTSS Toolkit, Timely Filing of Claims, Telehealth, COVID-19 Testing and Treatment, COVID-19 Laboratory Specimen Collection, Sequestration, Hospital 20% Add-On Payment, Notifying Providers of COVID-19 Positive Patients, Free Offering for Pediatric Providers on BH Telehealth, Pharmaceuticals and Coverage, COVID-19 Resources, Molina Member COVID-19 Resources, Telehealth Code List	May 2020
Provider Bulletin – Special Edition Behavioral Health: BH Cash Advance Repayments, Provider Enrollment in MITS, COVID-19 Updates, Claim Processing Requirements, MAT Videos on Provider Website, Provider Trainings, CVS Delivery Services and Refills, BH Timely Claim Submission	May 2020
Provider Bulletin: It Matters to Molina Corner, COVID-19 Updates, Prior Authorization Form, EVV Ticketing System, Medication Reconciliation, PA Requirements: eviCore, CAHPS Survey, Provider Training, Changes to PA Code List, Changes to Provider Manual, Did you know?, CPSEs on the Provider Website, CVS Delivery Service and Refills, Molina Nurse Advice Line	May 2020
Provider Bulletin -- Special Edition: COVID-19 State of Emergency	April 2020
Provider Bulletin – Special Edition Behavioral Health: Testing for Provider Master File, Coronavirus: PA Extensions, Telehealth, MAT Videos on Molina Website, BH Cash Advance, Active Medicaid ID Number, BH Timely Claim Submission, Behavioral Health FAQ, BH Provider Manual Updates, Provider Trainings, CVS Delivery Services and Refills, CPSEs on the Provider Website, BH Recoupment Process, Billable Service Codes	April 2020
Provider Bulletin: It Matters to Molina Corner, Coronavirus: PA Extensions, Telehealth, EVV Ticketing System, EVV Training Opportunities, Medication Reconciliation, MAT Videos on Molina Website, Quality Living Program Awardees, PA Requirements: eviCore, CAHPS® Survey, Provider Training, Changes to PA Code List, Changes to Provider Manual, Did you know?, CPSEs on the Provider Website, CVS Delivery Service and Refills, Access Standards, Molina of Ohio Check Run, Cultural Competency Videos, 2020 HEDIS® Data Collection, Case Review via Livanta, Molina Nurse Advice Line	April 2020
Provider Bulletin – Special Edition: Coronavirus: Provider Authorization Extension, CVS Delivery Service and Refills, Molina Nurse Advice Line	March 2020
Provider Bulletin – Special Edition: Coronavirus Update	March 2020
Provider Bulletin – Special Edition: Coronavirus and Influenza	March 2020
Provider Bulletin – Special Edition Behavioral Health: BH Cash Advance	March 2020
Provider Bulletin: It Matters to Molina Corner, Coronavirus Information, EVV Training Opportunity, PA Requirements: eviCore, CAHPS® Survey, Case Review via Livanta, 2020 HEDIS® Data Collection, Cultural & Linguistic Competency, Provider Training, Changes to PA Code List, Changes to Provider Manual, Did you know?, Americans with Disabilities Act, DATA 2000 Waiver Trainings, Reconsideration Requirements	March 2020

Click here for a full list of Provider Bulletins

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COVID-19 (Coronavirus) Response

Updated June, 2021

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Updated June, 2021

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