Molinalogo

Healthy Louisiana Hurricane Laura Provider FAQ

Hurricane Laura Information for Medicaid Providers

How to Submit a Complaint as a Medicaid Provider - HHSC

Texas Health Steps CCP Coverage and Requests for Extended Ophthalmoscopy

  How to Submit a Complaint as a Medicaid Provider

 HHS NAS Awareness Month - June 2020

 Medicare Enrolled Speech Language Pathologists May Apply to Enroll as Texas Medicaid Providers - Effective May 1st

 Updated Benefit Information for MAT Services for Texas Medicaid - March 1, 2020

 2019 Novel Coronavirus (2019-nCoV) Health Alert

  Office of Ombudsman - Parity Brochure (English)

 Office Of Ombudsman - Parity Brochure (Spanish)

Ombudsman Publications (English)

Ombudsman Publication (Spanish)

  Long-Acting Reversible Contraception (LARC) Toolkit

Texas Health Steps Providers - DSHS Laboratory Web Portal October 2019 Notice

Providers Required to Use 2018 and 2019 American Dental Association Claim Forms

 HHSC Notice: Congenital Syphilis Health Advisory

 Public Health Notice: Severe Lung Disease Among Person who Report Vaping

 HHSC Updated Provider Notice - LTSS Providers

 Health Alert from DSHS: Infant Botulism and Honey Pacifiers

 CVO Provider Alert and Availity

 LTSS Provider Enrollment Process Extended - February 1, 2019

 HHSC Notification: WIC and Postpartum Depression Resources

 Prenatal Screening for Domestic Violence and Substance Use

 Zika Virus Benefit Notice - Updated 2018

 Zika Virus Benefit Notice - Updated April 2017

 PHONE DISRUPTION WARNING

 Health Alert: Zika Testing in the Lower Rio Grande Valley

  Zika Testing Requires Modifier U4 on Claims

  ZCC: Zika Care Connect Fact Sheet

 ZCC: Zika Care Connect FAQ

 Evaluation and Management (E/M) Coding and Claim Review Update – July 2020

Healthy Texas Women

 Primary Care Provider Notice - Incontinence Vendor Change – Effective 5/1/2020

 DME Provider Notice – Incontinence Vendor Change – Effective 5/1/2020

 HHSC RFP Contract Announcement March 2020

 COVID-19 Prior Authorization Extensions Notice

 COVID-19 Provider Notice – March 11, 2020

 COVID-19 Provider Update – March 6, 2020

 VA/DoD Psychological Health Clinical Support Tools Available

 Opioid Treatment Providers May Now Submit Texas Medicaid Enrollment Applications

  Updates to STAR+PLUS LTSS Billing Matrix and Authorization

  LTSS Billing Matrix and Authorization Updates - Provider Notification

 New Prior Authorization Requirements for Non-PAR MMP Providers

 Span of Coverage Policy Clarification

 Appointment Availability and After Hours Requirements

 Claims Management for Missing or Incorrect Member Information - Effective December 7, 2018

 LTSS Provider Enrollment Announcement

 Imaging Downgrade Notice

 Provider Claims Reconsiderations and Appeals - Electronic Submissions

 CMS Two Midnight Rule - Inpatient Stay Reimbursement

 Ordering Referring Prescribing Requirement Implementation - Delayed until January 2018

 Therapy Policy Changes - Effective September 1 Power Point

 Physical, Occupational and Speech Therapy Benefit Changes  - Effective September 2017

 Contract Request Form

 Continuing Education Credit: Immunization

 2020 Provider Trainings

 Upcoming HHSC Trainings: Mayo Clinic Diversity Summit Information - February 2018

 2019 Model of Care Training Opportunities

 Bi-Weekly Online Roundtable Meetings for Marketplace Providers

 Assessing for Behavioral Health - A Medical Clinician Guide

 Screening for IDD - A Medical Clinician Resource

 New CE Available - Promoting Oral Health for Young Children - First Dental Home

 HHSC Training: FMSA Enrollment - June 11-13, 2018

 Upcoming HHSC Training: FMSA Training Notice

 Availity Provider Training

 Project Echo Training Opportunity

 Upcoming CHIP Provider Enrollment Webinar - October 2017

 Texas Health Steps Training

 Molina on the Spot 2020 – Bexar

 Molina on the Spot 2020 – Dallas

 Molina on the Spot 2020 – El Paso

 Molina on the Spot 2020 – Harris & Jefferson

 Molina on the Spot 2020 – Hidalgo

 Provider Bulletin: Texas Health Steps for Children of Traveling Farmworkers

 Provider News Bulletin Prior Authorization Code Matrix - January 2020 Updates

 Provider Bulletin – 2017 Fourth Quarter

 Provider Bulletin – 2017 Second Quarter

 Provider Bulletin – 2017 First Quarter

 Provider Bulletin – 2016 Third Quarter

EVV Visit Transaction Rejection Errors Guide - Now Available

Practice Period Update and Important Dates

Cures Act EVV - Prepare to Submit CDS and SRO Managed Care EVV Claims to TMHP

Updated EVV Service Bill Codes Table and Cures Ace EVV Practice Period

EVV Guidance for FMSAs and CDC Employer

 Cures Act EVV - The EVV Practice Period Begins July 1

 Cures Act EVV - Updated Timeline for Cures Act EVV Expansion

 New Approval Process for EVV Proprietary Systems

 EVV Portal Improvements Now Available

  Cures Act Vendor Selection Extension - May 2020

 Reminder: April 1 Deadline to Select an EVV System

 EVV Portal Updates to Standard Reports and TexMedConnect

 EVV Proprieraty Systems - New PSO Information Available

 Cures Act EVV Expansion - Due April 1 Select an EVV System

 TMHP EVV Vendors Announcement

EVV Portal and TexMedConnect Improvements and Training Updates Available

  EVV Portal and Training Updates - June 29, 2020

 Cures Act EVV: Live EVV Training Webinars in May and June 2020

 Existing EVV Users: Live EVV Training Webinars in June

 EVV Training Sessions March 12 - 13 - Austin for Current Program Providers

 Cures Act EVV Training Sessions March 23-26 Austin

Existing EVV Users: Best Practices for Temporary EVV Policies for COVID-19

EVV New and Updated Policies - Effective August 1, 2020

Existing EVV Users: Temporary Policies for COVID-19 Extended to October 23, 2020

 Existing EVV Users: Temporary Policies for COVID-19 Extended to July 31, 2020

 Existing EVV Users: Temporary Policies for COVID-19

 Temporary EVV Policies for Novel Coronavirus (COVID-19)

 HHSC EVV Vendor Transfer Policy

 HHSC EVV Last Visit Maintenance Date Policy

 HHSC EVV Vendor Selection for Cures Act EVV Expansion Temporary Policy

 HHSC EVV Proprietary Systems Policy

 EVV Vendor Selection Policy - Effective January 1, 2020

 EVV Vendor Transfer Policy - Effective January 1, 2020

 EVV Visit Maintenance Extension Reminder

 EVV Visit Maintenance Time Frame Extended for Sept. 1, 2019 – Oct. 31, 2019 Visits

 EVV - September 1, 2019 Known Issues and Common Troubleshooting Questions

 EVV Claim Match Result Code Tip Sheet

 EVV - HHSC Request to Delay January 1, 2020 EVV Start Date

 Updated TMHP EDI Companion Guide

 EVV Claims Submission Requirements

 TMHP Electronic Visit Verification FAQ

 LTSS Billing Matrix: Updates to EVV Codes – Effective September 1, 2019

 EVV Post Cures Act Extension

 EVV Billing Updates - Effective September 1, 2019

 Communication - EVV Training Begins August 1, 2019

 EVV Roadshow ILT Schedule Summer/Fall 2019

 Enhanced DataLogic FTE Edits – Effective August 1, 2019

 Upcoming TMHP Webinars for EVV

 EVV Contact Information Matrix

 Changes to EVV Vendor System-Effective June 1, 2019

 Reminder: All EVV-Relevant Claims Submission to TMHP - Effective September 1, 2019

 LTSS Billing Matrix - EVV Codes Update

 April 22, 2019 Live Q&A Webinar - EVV Data Aggregator and EVV Portal

 New EVV Provider Data Validation Process

 EVV Mobile Application Policy

 March 22 Live Q&A Webinar - EVV Visit Maintenance and Visit Transactions

 Reminder - EVV Visit Maintenance of MEDsys Historical EVV Data

 EVV Visit Maintenance of MEDsys Historical Data

 EVV Data Access Request Form

 21st Century Cures Act: Texas EVV Implementation

 Accessing Historical EVV Records held by Sandata

 Unaffiliated Third Party Regarding EVV

 EVV Warning Notices

 Proprietary EVV System Survey for Providers

 Information Notice - Potential Evaluation of Increasing EVV Vendor Pool

 Final Reminder to EVV Providers Transitioning to DataLogic

 Mid-October Reminder to EVV Providers Transitioning to DataLogic

 Reminder to EVV Providers Transitioning to Datalogic - October 2018 Update

 21st Century Cures Act & Electronic Visit Verification

 HHSC EVV Alert: EVV Providers Transitioning to DataLogic

 HHSC EVV Alert: Transitioning Providers EVV Claims May Be Denied or Recouped

 Transitioning Providers FAQs and Reminder Instructions

 HHSC EVV - Electronic Authorization Pilot

 HHSC EVV - Visit Maintenance Reduction Solutions

 HHSC EVV - Updated Temp Reduction to EVV Compliance Plan

 HHSC EVV - MEDsys Providers Must Initiate Transition to DataLogic

 HHSC EVV Alert- Toll Free Numbers and SADs

 HHSC EVV News for Providers Transitioning to DataLogic Vesta

 HHSC EVV - Transition Timeline

 HHSC EVV - Temporary Reduction to EVV Compliance Plan

 HHSC EVV - Tour of Texas Info Sessions

 HHSC EVV - eSAD Electronic Process - Effective May, 1 2018

 MEDsys Transition - HHSC Notice

 HHSC EVV Provider Stakeholder Meeting Presentation

 HHSC EVV Reason Code Scenarios Answer Key - October 2017

 HHSC EVV Frequently Asked Questions

 Molina's Criteria to Unlock Visit Maintenance

 EVV 2017 First Quarter Compliance Alert

 EVV Provider Stakeholder Meetings – Register Now

 EVV Hurricane Harvey FAQs

 EVV and Hurricane Harvey

 EVV Billing Update - 2017

 EVV Billing Update - 2018

 HHS Seeking Feedback on EVV Vendor Software and Customer Service

 HHSC EVV Announcement: EVV Compliance Scores Must be 90% - Effective April 1, 2017

    Important Reminders on Cell Phone Use with EVV

 EVV Compliance One Pager – September 2016

 EVV Provider Notification 04/01/2016

 HHSC EVV Provider Compliance Plan 04/01/2016

 Molina EVV Scorecard Notification  

 HHSC EVV Announcement-Mandatory Compliance begins April 1, 2016

 EVV Recoupment Communication 2016

 HHSC-Provider Beneficiary Rights Letter

 Urgent Notification for EVV Providers: Temporary suspension of Visit Maintenance Requirement and Announcement of the Texas EVV Experience Survey  

  EVV Provider Notification-EVV Mandatory Reminder *New

EVV Provider Notification-Delay in Imposing Compliance Penalties  

Billing Update for EVV Providers  

 EVV REQUIREMENTS FOR DELIVERY OF COMMUNITY FIRST CHOICE PROGRAM SERVICES  

 HHSC EVV Provider Notification-PDN Delay  

 HHSC EVV Instruction on Ensuring Data Integrity  

 EVV Changes to 21 Day Visit Maintenance and Claims Submissions During Grace Period  

 Telephone Types Acceptable for EVV Use 

 EVV Reason Codes - Updated July 2017

 EVV Member Notification Letter- CDS  

 EVV Member Notification-Non-CDS  

 Additional EVV Implementation Dates  

 Medicaid EVV Provider Notification-April 16, 2015 - EVV Implementation Delay     

 EVV Update-Vendor Change-CM2000 and Sandata  

 FVV Devices Currently in Use (SANTRAX) 

Transition Provider Notifications Regarding Electronic Visit Verification (EVV)  

 Electronic Visit Verification Change - New

 Incorrect or Missing Data Elements Required - New

 Frequently Asked Questions-CM2000 Providers - New  

 EVV-Incorrect or Missing Data Elements - Follow Up *New

 EVV Tool Kit Module 15: Best Practices to Avoid EVV Claim Mismatches

 EVV Tool Kit Module 14: Compliance Oversight Policies

 EVV Tool Kit Module 13: EVV Training Requirements

 EVV Tool Kit Module 12: Getting Started - Next Steps 

 EVV Tool Kit Module 11: Summary of EVV Changes

 EVV Tool Kit Module 10: EVV Visit Transaction Validation Enhancements

 EVV Tool Kit: Module 9 - EVV Portal Standard Reports and Search Tools

 EVV Tool Kit Module 8: Submitting an EVV Claim

 EVV Module 7 - EVV Aggregator and EVV Portal

 EVV Tool Kit Module 6 - EVV Process Flow - Beginning to End

 EVV Tool Kit Alert - Module Five: EVV Visit Maintenance

 EVV Module Five - EVV Visit Maintenance

 EVV Module Four - EVV Visit Transactions

 EVV Tool Kit - Module Three: EVV Roles and Responsibilities

 EVV Module Three - EVV Roles and Responsibilities

 EVV Tool Kit - Module Two: EVV Roles and Responsibilities

 EVV Tool Kit Alert – Module 1: An Introduction to EVV

 EVV Tool Kit Module 1 – Introduction to EVV

 HHSC EVV Reason Code Scenarios Training - October 2017

 HHSC EVV Reason Code Training Presentation  

 EVV Visit Maintenance Unlock Policy

 EVV Claims Submission Policy

 EVV Standard Reports Policy

 EVV Training Policy

 EVV Usage Policy

 EVV Billing Policy

 EVV Claims Matching Policy

 EVV Mobile Application Policy

 EVV Updating Billing Policy Requirements

 HHSC EVV Alert: Notice of Billing Policy Changes to Providers Required to Use EVV

 HHSC EVV Alert: EVV Revises Unallowable Phone Identification and Recoupment Policy

 Important Revision: MEDsys-Issued Small Alternative Devices Return Policy

 HHSC EVV - SAD Zip Tie Policy Change

 HHSC EVV Unallowable Phone Identification Recoupment Policy – Effective March 1, 2018

 EVV Compliance Oversight Reviews Policy - Effective September 1, 2019

 EVV Data Element Policy - Effective September 1, 2019

 EVV Reason Code and Required Free Text Policy - Effective September 1, 2019

 EVV Vendor Selection Policy - Effective September 1, 2019

 EVV Vendor Transfer Policy - Effective September 1, 2019

 EVV Allowable Phone Identification Policy - Effective September 1, 2019

 EVV Visit Transaction Validation Enhancements-Effective June 1, 2019

 Reminder: All EVV-Relevant Claims Submission to TMHP - Effective September 1, 2019

 EVV Mobile Application Available

 EVV Module Two - EVV Roles and Responsibilities

 Reminder to EVV Providers Transitioning to DataLogic

 

DADS has issued the following Information Letter(s):

• Intermediate Care Facilities for Individuals with an Intellectual Disability or Related Conditions (ICF/IID)

• Home and Community-Based Services (HCS) Providers
• Texas Home Living (TxHmL) Providers

The file(s) below are in PDF format ( )

 

 HIPAA 5010 Attending Provider Billing Requirements

 HHSC Letter to Providers about ACA PCP Rate Increase 

 Early Childhood Intervention Services (ECI) & Non-ECI Behavioral Health Services FAQs

Pediatric Speech, Physical and Occupational therapy update Effective January 1, 2014

 Attention Anesthesiology and CRNA Providers Effective November 1, 2014 

 CHIP Perinatal Providers Notice-Urgent Request *New

 ACEP Attestation 2020 

 ACEP Letter 2020 

 ACEP Provider Notification 2020 

 ACEP Attestation 2019

 ACEP Letter 2019

 ACEP Provider Notification 2019

 LTSS Rate Grid – FY 2019

 CDC Handbook Update

 ICD10 LTSS Quick Reference Guide

 Skilled Nursing Facility FY 2020 PDPM Overview

 Nursing Facility STAR+PLUS and MMP 2020 Training Sessions

To learn more about STAR+PLUS for people living in nursing homes, click here for the Texas Health and Human Services Commission (HHSC) website

 PDPM Provider Training Sessions

 Nursing Facility Quick Start STAR+PLUS and MMP Training Guide Webinar Invitation 2019

 HHSC Update on Nursing Facility Credentialing

 Contracting and Credentialing for Nursing Facilities and Skilled Nursing Facilities

 Molina Nursing Facility Medicaid Eligibility Service Authorization Verification (MESAV)

 Nursing Facility Medicare Medicaid Plan Provider Training

 Nursing Facility STAR +PLUS Add-On Therapy Prior Authorization and Claim Filing Process

 Nursing Facility Explanation of Payment Guide

 Nursing Facility STAR+PLUS Provider Training

 Nursing Facility Quick Reference Training Guide 2017

 Molina Post Implementation ICD-10 FAQ

 MMP Provider Training Material