Important Notices from Health and Human Services Commission
-Current 2021 Notices
Texas Health Steps CCP Coverage and Requests for Extended Ophthalmoscopy
How to Submit a Complaint as a Medicaid Provider
-Previous Notices
2019 Novel Coronavirus (2019-nCoV) Health Alert
Long-Acting Reversible Contraception (LARC) Toolkit
HHS NAS Awareness Month - June 2020
Updated Benefit Information for MAT Services for Texas Medicaid - March 1, 2020
Healthy Louisiana Hurricane Laura Provider FAQ
Hurricane Laura Information for Medicaid Providers
Guidance: How to Help Former Foster Care Children (FFCC) Members maintain their Medicaid Coverage
Hurricanes Delta and Laura Information for Medicaid Providers
Texas Health Steps Providers - DSHS Laboratory Web Portal October 2019 Notice
Providers Required to Use 2018 and 2019 American Dental Association Claim Forms
HHSC Notice: Congenital Syphilis Health Advisory
Public Health Notice: Severe Lung Disease Among Person who Report Vaping
HHSC Updated Provider Notice - LTSS Providers
Health Alert from DSHS: Infant Botulism and Honey Pacifiers
CVO Provider Alert and Availity
LTSS Provider Enrollment Process Extended - February 1, 2019
HHSC Notification: WIC and Postpartum Depression Resources
Prenatal Screening for Domestic Violence and Substance Use
Zika Virus Benefit Notice - Updated 2018
Zika Virus Benefit Notice - Updated April 2017
Health Alert: Zika Testing in the Lower Rio Grande Valley
Zika Testing Requires Modifier U4 on Claims
Updates/Events
-Current 2021 Updates/Events
Provider Memo: New Sepsis Guidelines - Effective January 1, 2021
Healthy Texas Women Provider Resources
Healthy Texas Women Plus Services - Effective 9/1/2020
Molina Medicare Changes Affecting J Code Prior Authorization
+Previous Updates/Events
EVV Recoupment Policy Notice - December 2020
Primary Care Provider Notice - Incontinence Vendor Change – Effective 5/1/2020
DME Provider Notice – Incontinence Vendor Change – Effective 5/1/2020
HHSC RFP Contract Announcement March 2020
COVID-19 Prior Authorization Extensions Notice
COVID-19 Provider Notice – March 11, 2020
COVID-19 Provider Update – March 6, 2020
VA/DoD Psychological Health Clinical Support Tools Available
Evaluation and Management (E/M) Coding and Claim Review Update – July 2020
Opioid Treatment Providers May Now Submit Texas Medicaid Enrollment Applications
Updates to STAR+PLUS LTSS Billing Matrix and Authorization
LTSS Billing Matrix and Authorization Updates - Provider Notification
New Prior Authorization Requirements for Non-PAR MMP Providers
Span of Coverage Policy Clarification
Appointment Availability and After Hours Requirements
Claims Management for Missing or Incorrect Member Information - Effective December 7, 2018
LTSS Provider Enrollment Announcement
Provider Claims Reconsiderations and Appeals - Electronic Submissions
CMS Two Midnight Rule - Inpatient Stay Reimbursement
Ordering Referring Prescribing Requirement Implementation - Delayed until January 2018
Therapy Policy Changes - Effective September 1 Power Point
Physical, Occupational and Speech Therapy Benefit Changes - Effective September 2017
Provider Training and Orientations
+Provider Training 2021
+Previous Provider Training
Upcoming HHSC Trainings: Mayo Clinic Diversity Summit Information - February 2018
2019 Model of Care Training Opportunities
Bi-Weekly Online Roundtable Meetings for Marketplace Providers
Assessing for Behavioral Health - A Medical Clinician Guide
Screening for IDD - A Medical Clinician Resource
New CE Available - Promoting Oral Health for Young Children - First Dental Home
HHSC Training: FMSA Enrollment - June 11-13, 2018
Upcoming HHSC Training: FMSA Training Notice
Project Echo Training Opportunity
Molina on the Spot
+Current MOTS
Molina on the Spot 2020 – Bexar
Molina on the Spot 2020 – Dallas
Molina on the Spot 2020 – El Paso
Molina Provider Bulletins
+Molina Provider Bulletins
Provider Bulletin: Texas Health Steps for Children of Traveling Farmworkers
Provider News Bulletin Prior Authorization Code Matrix - January 2020 Updates
Provider Bulletin – 2017 Fourth Quarter
Provider Bulletin – 2017 Second Quarter
EVV
-HHSC EVV Notices 2021
Guidance Related to DataLogic/Vesta EVV System Outage in December 2020
HCS and TxHmL Best Practices to Avoid EVV Claim Mismatches for CFC PAS/HAB Services
EVV Compliance Oversight Reviews Delayed for EVV Usage and Misuse of EVV Reason Codes
EVV Policy Update: 90 Day Visit Maintenance Temporary Policy - Provider Notification
EVV Proprietary System Registration Ends January 11, 2021
EVV Claims Matching Update for CLASS CFC PAS/HAB
Cures Act EVV: Preparing for January 1, 2021 Implementation
CDS Employers must be ready to use EVV on January 1, 2021
-HHSC EVV Training Modules 2021
EVV Portal and Training Updates for February 2021
EVV Portal Improvements and Training Updates for January
EVV Policy Training for CDS Employers on January 29, 2021
EVV Portal and Training Updates for December 2020
-HHSC EVV Policies 2021
180 Day and 90 Day Visit Maintenance Temporary Policy
EVV Policy Update: 180 Day and 90 Day Visit Maintenance Temporary Policy
EVV Policy Update: 90 Day Visit Maintenance Temporary Policy
-Previous HHSC EVV Notices
Updates on DataLogic Vesta EVV System Outage - December 23, 2020
Update on DataLogic Vesta EVV System Outage - December 10, 2020
Update on DataLogic Vesta EVV System Outage - December 9, 2020
Clarification of Electronic Visit Verification (EVV) Requirements - Information Letter 20-47
Cures Act EVV Practice Period Extended through December 31, 2020
EVV Proprietary System Updates
Updated EVV Service Bill Codes Table - Effective October 1, 2020
Cures Act EVV: CDS and SRO Managed Care EVV Claims Must be Submitted to TMHP
EVV Visit Transaction Rejection Errors Guide - Now Available
Practice Period Update and Important Dates
Cures Act EVV - Prepare to Submit CDS and SRO Managed Care EVV Claims to TMHP
Updated EVV Service Bill Codes Table and Cures Ace EVV Practice Period
EVV Guidance for FMSAs and CDC Employer
Cures Act EVV - The EVV Practice Period Begins July 1
Cures Act EVV - Updated Timeline for Cures Act EVV Expansion
New Approval Process for EVV Proprietary Systems
EVV Portal Improvements Now Available
Cures Act Vendor Selection Extension - May 2020
Reminder: April 1 Deadline to Select an EVV System
EVV Portal Updates to Standard Reports and TexMedConnect
EVV Proprietary Systems - New PSO Information Available
Cures Act EVV Expansion - Due April 1 Select an EVV System
EVV Visit Maintenance Extension Reminder
EVV Visit Maintenance Time Frame Extended for Sept. 1, 2019 – Oct. 31, 2019 Visits
EVV - September 1, 2019 Known Issues and Common Troubleshooting Questions
EVV Claim Match Result Code Tip Sheet
EVV - HHSC Request to Delay January 1, 2020 EVV Start Date
Updated TMHP EDI Companion Guide
EVV Claims Submission Requirements
TMHP Electronic Visit Verification FAQ
LTSS Billing Matrix: Updates to EVV Codes – Effective September 1, 2019
EVV Billing Updates - Effective September 1, 2019
Communication - EVV Training Begins August 1, 2019
EVV Roadshow ILT Schedule Summer/Fall 2019
Enhanced DataLogic FTE Edits – Effective August 1, 2019
Upcoming TMHP Webinars for EVV
EVV Contact Information Matrix
Changes to EVV Vendor System-Effective June 1, 2019
Reminder: All EVV-Relevant Claims Submission to TMHP - Effective September 1, 2019
LTSS Billing Matrix - EVV Codes Update
April 22, 2019 Live Q&A Webinar - EVV Data Aggregator and EVV Portal
New EVV Provider Data Validation Process
March 22 Live Q&A Webinar - EVV Visit Maintenance and Visit Transactions
Reminder - EVV Visit Maintenance of MEDsys Historical EVV Data
EVV Visit Maintenance of MEDsys Historical Data
21st Century Cures Act: Texas EVV Implementation
Accessing Historical EVV Records held by Sandata
Unaffiliated Third Party Regarding EVV
Proprietary EVV System Survey for Providers
Information Notice - Potential Evaluation of Increasing EVV Vendor Pool
Final Reminder to EVV Providers Transitioning to DataLogic
Mid-October Reminder to EVV Providers Transitioning to DataLogic
Reminder to EVV Providers Transitioning to Datalogic - October 2018 Update
21st Century Cures Act & Electronic Visit Verification
HHSC EVV Alert: EVV Providers Transitioning to DataLogic
HHSC EVV Alert: Transitioning Providers EVV Claims May Be Denied or Recouped
Transitioning Providers FAQs and Reminder Instructions
HHSC EVV - Electronic Authorization Pilot
HHSC EVV - Visit Maintenance Reduction Solutions
HHSC EVV - Updated Temp Reduction to EVV Compliance Plan
HHSC EVV - MEDsys Providers Must Initiate Transition to DataLogic
HHSC EVV Alert- Toll Free Numbers and SADs
HHSC EVV News for Providers Transitioning to DataLogic Vesta
HHSC EVV - Transition Timeline
HHSC EVV - Temporary Reduction to EVV Compliance Plan
HHSC EVV - Tour of Texas Info Sessions
HHSC EVV - eSAD Electronic Process - Effective May, 1 2018
MEDsys Transition - HHSC Notice
HHSC EVV Provider Stakeholder Meeting Presentation
HHSC EVV Reason Code Scenarios Answer Key - October 2017
HHSC EVV Frequently Asked Questions
Molina's Criteria to Unlock Visit Maintenance
EVV 2017 First Quarter Compliance Alert
EVV Provider Stakeholder Meetings – Register Now
HHS Seeking Feedback on EVV Vendor Software and Customer Service
HHSC EVV Announcement: EVV Compliance Scores Must be 90% - Effective April 1, 2017
Important Reminders on Cell Phone Use with EVV
EVV Compliance One Pager – September 2016
EVV Provider Notification 04/01/2016
HHSC EVV Provider Compliance Plan 04/01/2016
Molina EVV Scorecard Notification
HHSC EVV Announcement-Mandatory Compliance begins April 1, 2016
EVV Recoupment Communication 2016
HHSC-Provider Beneficiary Rights Letter
EVV Provider Notification-EVV Mandatory Reminder
*New
EVV Provider Notification-Delay in Imposing Compliance Penalties
Billing Update for EVV Providers
EVV REQUIREMENTS FOR DELIVERY OF COMMUNITY FIRST CHOICE PROGRAM SERVICES
HHSC EVV Provider Notification-PDN Delay
HHSC EVV Instruction on Ensuring Data Integrity
EVV Changes to 21 Day Visit Maintenance and Claims Submissions During Grace Period
Telephone Types Acceptable for EVV Use
EVV Reason Codes - Updated July 2017
EVV Member Notification Letter- CDS
EVV Member Notification-Non-CDS
Additional EVV Implementation Dates
Medicaid EVV Provider Notification-April 16, 2015 - EVV Implementation Delay
EVV Update-Vendor Change-CM2000 and Sandata
FVV Devices Currently in Use (SANTRAX)
Transition Provider Notifications Regarding Electronic Visit Verification (EVV)
Electronic Visit Verification Change - New
Incorrect or Missing Data Elements Required - New
+Previous HHSC Trainings
EVV Policy Training for CDS Employers on December 11th
Cures Act EVV Training Registration Reopened for November 17th and November 18th
EVV Portal and Training Updates
Cures Act EVV: CDS Employer EVV Training - October 16th
EVV Cures Act Training for FMSAs - October 13th to October 14th
EVV Portal and TexMedConnect Improvements and Training Updates Available
EVV Portal and Training Updates - June 29, 2020
Cures Act EVV: Live EVV Training Webinars in May and June 2020
Existing EVV Users: Live EVV Training Webinars in June
EVV Training Sessions March 12 - 13 - Austin for Current Program Providers
Cures Act EVV Training Sessions March 23-26 Austin
EVV Tool Kit Module 15: Best Practices to Avoid EVV Claim Mismatches
EVV Tool Kit Module 14: Compliance Oversight Policies
EVV Tool Kit Module 13: EVV Training Requirements
EVV Tool Kit Module 12: Getting Started - Next Steps
EVV Tool Kit Module 11: Summary of EVV Changes
EVV Tool Kit Module 10: EVV Visit Transaction Validation Enhancements
EVV Tool Kit: Module 9 - EVV Portal Standard Reports and Search Tools

EVV Module 7 - EVV Aggregator and EVV Portal
EVV Tool Kit Module 6 - EVV Process Flow - Beginning to End
EVV Tool Kit Alert - Module Five: EVV Visit Maintenance
EVV Module Five - EVV Visit Maintenance
EVV Module Four - EVV Visit Transactions
EVV Tool Kit - Module Three: EVV Roles and Responsibilities
EVV Module Three - EVV Roles and Responsibilities
EVV Tool Kit - Module Two: EVV Roles and Responsibilities
EVV Tool Kit Alert – Module 1: An Introduction to EVV
EVV Tool Kit Module 1 – Introduction to EVV
+Previous HHSC EVV Policies
EVV Recoupment Policy Notice - December 2020
EVV Policy Updates - Effective December 1, 2020
EVV Reports Policy - Effective December 1, 2020
EVV Reason Codes Policy - Effective December 1, 2020
Existing EVV Users: Temporary EVV Policies for COVID-19 to End December 31, 2020
EVV Policy Updates - Effective November 1, 2020
EVV Verification Methods Policy
Existing EVV Users: Temporary EVV Policies for COVID-19 Extended to November 30, 2020
EVV Compliance Oversight Reviews Policy
EVV Revised Policies - Effective October 1, 2020
EVV Best Practices for Temporary EVV Policies for COVID-19
Existing EVV Users: Best Practices for Temporary EVV Policies for COVID-19
EVV New and Updated Policies - Effective August 1, 2020
Existing EVV Users: Temporary Policies for COVID-19 Extended to October 23, 2020
Existing EVV Users: Temporary Policies for COVID-19 Extended to July 31, 2020
Existing EVV Users: Temporary Policies for COVID-19
Temporary EVV Policies for Novel Coronavirus (COVID-19)
HHSC EVV Vendor Transfer Policy
HHSC EVV Last Visit Maintenance Date Policy
HHSC EVV Vendor Selection for Cures Act EVV Expansion Temporary Policy
HHSC EVV Proprietary Systems Policy
EVV Vendor Selection Policy - Effective January 1, 2020
EVV Vendor Transfer Policy - Effective January 1, 2020
EVV Visit Maintenance Unlock Policy
EVV Updating Billing Policy Requirements
HHSC EVV Alert: Notice of Billing Policy Changes to Providers Required to Use EVV
HHSC EVV Alert: EVV Revises Unallowable Phone Identification and Recoupment Policy
Important Revision: MEDsys-Issued Small Alternative Devices Return Policy
HHSC EVV - SAD Zip Tie Policy Change
HHSC EVV Unallowable Phone Identification Recoupment Policy – Effective March 1, 2018
EVV Compliance Oversight Reviews Policy - Effective September 1, 2019
EVV Data Element Policy - Effective September 1, 2019
EVV Reason Code and Required Free Text Policy - Effective September 1, 2019
EVV Vendor Selection Policy - Effective September 1, 2019
EVV Vendor Transfer Policy - Effective September 1, 2019
EVV Allowable Phone Identification Policy - Effective September 1, 2019
EVV Visit Transaction Validation Enhancements-Effective June 1, 2019
Reminder: All EVV-Relevant Claims Submission to TMHP - Effective September 1, 2019
EVV Mobile Application Available
EVV Module Two - EVV Roles and Responsibilities
Reminder to EVV Providers Transitioning to DataLogic
Provider Updates
+Current 2021 Provider Updates
+Previous Provider Updates
DADS has issued the following Information Letter(s):
Information Letter No. 2015-49 – Reimbursement Rates Effective September 1, 2015 – ACTION REQUIRED
Addressed to :
- Intermediate Care Facilities for Individuals with an Intellectual Disability or Related Conditions (ICF/IID)
- Home and Community-Based Services (HCS) Providers
- Texas Home Living (TxHmL) Providers

HIPAA 5010 Attending Provider Billing Requirements
HHSC Letter to Providers about ACA PCP Rate Increase
Early Childhood Intervention Services (ECI) & Non-ECI Behavioral Health Services FAQs
Pediatric Speech, Physical and Occupational therapy update Effective January 1, 2014
Attention Anesthesiology and CRNA Providers Effective November 1, 2014
Long Term Services and Support (LTSS)
+Current LTSS 2021 Notices and Updates
+Previous LTSS Notices and Updates
Nursing Facility
+Current 2021 Notices
Nursing Facility STAR+PLUS and MMP 2020 Training Sessions
+Previous Notices
PDPM Provider Training Sessions
Skilled Nursing Facility FY 2020 PDPM Overview
Nursing Facility Quick Start STAR+PLUS and MMP Training Guide Webinar Invitation 2019
HHSC Update on Nursing Facility Credentialing
Contracting and Credentialing for Nursing Facilities and Skilled Nursing Facilities
Molina Nursing Facility Medicaid Eligibility Service Authorization Verification (MESAV)
Nursing Facility Medicare Medicaid Plan Provider Training
Nursing Facility STAR +PLUS Add-On Therapy Prior Authorization and Claim Filing Process
Nursing Facility Explanation of Payment Guide
ICD - 10
+ICD - 10
MMP
+MMP
Molina Dual Options-STAR+PLUS Medicare-Medicaid Plan Update:
To learn more about the STAR+PLUS Medicare-Medicaid Plan, click here for the Texas Health and Human Services Commission (HHSC) website.