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Watch for your ID card and welcome packet. Bring your card to each visit.
Get to know your Molina Healthcare health plan by visiting the “What’s Covered” section on your plan page. You can also read your Member Handbook to better understand your benefits and coverage. To manage your health care online anytime, day or night, register for the member web portal, My Molina (MiMolina.com en español). It’s easy to use and provides convenient access to your health plan information.
Be sure to review the Getting Care section so you know exactly what types of care and services are available to you through Molina Healthcare. You should also take a look at the Special Health Programs available for members and find out whether you are currently enrolled in one. In addition, learn more about how Molina Healthcare provides Quality Service to its members and the steps taken to ensure high-quality care.
To help you and your family stay healthy, read the Grow and Stay Healthy Guidelines to learn which immunizations (shots) are recommended for you and your children, as well as when they should be received. You can also read Molina Healthcare’s monthly newsletters, which provide helpful information and advice on managing and improving your health. If you have health-related questions, visit the Staying Healthy section, where you’ll find a variety of useful health information, resources, and guidance.
If you have any questions about your health plan or need assistance, please contact Member Services at (800) 223-7242.
Eligibility is set by New York State. Most members pay no premium. Some pharmacy services may have a small copay. You cannot be denied care if you cannot pay a copay. For emergencies, call 911. For questions, call Affinity by Molina Healthcare at (800) 223-7242 (TTY 711).