Stay in touch
Find contact information for Molina Healthcare of New York, Affinity by Molina Healthcare, and Senior Whole Health of New York. Plus, learn how to keep your contact info up to date.
Molina Healthcare of New York
Phone: (800) 223-7242
TTY: 711
Hours: Monday to Friday, 8 a.m. - 6 p.m., local time
Affinity by Molina Healthcare
Phone:(800) 223-7242
TTY: 711
Hours: Monday to Friday, 8 a.m. – 6 p.m. local time
Senior Whole Health of New York Medicare Complete Care (HMO D-SNP)
Phone: (833) 671-0440
TTY: 711
Hours:
Senior Whole Health of New York Managed Long-Term Care (MLTC)
Phone: (877) 353-0185
TTY: 711
Hours: October 1 – March 31, 8 a.m. to 8 p.m. local time, 7 days a week.
April 1 – September 30, Monday – Friday, 8 a.m. to 8 p.m. local time.
Senior Whole Health of New York NHC Medicaid Advantage Plan (MAP)
Phone: (833) 671-0440
TTY: 711
Hours: October 1 – March 31, 8 a.m. to 8 p.m. local time, 7 days a week.
April 1 – September 30, Monday – Friday, 8 a.m. to 8 p.m. local time.
Molina Healthcare of New York
Phone: (866) 243-3174
TTY: 711
Affinity by Molina Healthcare
Phone: (866) 243-3174
TTY: 711
Hours: Monday to Friday, 8 a.m. - 6 p.m., local time
Senior Whole Health of New York
Phone: (877) 353-0188
TTY: 711
Hours: Monday to Friday, 8 a.m. - 5 p.m., local time
Renew your membership
Molina Healthcare of New York
Phone: (866) 243-3174
TTY: 711
Affinity by Molina Healthcare
Phone: (866) 243-3174
TTY: 711
Senior Whole Health of New York Managed Long-Term Care (MLTC)
Phone: (877) 353-0185
TTY: 711
Senior Whole Health of New York Medicare Complete Care (HMO D-SNP)
Phone: (833) 671-0440
TTY: 711
Molina Healthcare of New York
Phone: (844) 819-5977
TTY: 711
Hours: 24 hours a day, 7 days a week
Affinity by Molina Healthcare
Phone: (844) 819-5977
TTY: 711
Hours: 24 hours a day, 7 days a week
Senior Whole Health of New York Managed Long-Term Care (MLTC)
Phone: (877) 353-0185
TTY: 711
Hours: 24 hours a day, 7 days a week
Senior Whole Health of New York NHC Medicaid Advantage Plan (MAP)
Phone: (833) 671-0440
TTY: (800) 662-1220
Molina Healthcare of New York, Inc.
2900 Exterior Street
Suite 202
Bronx, New York 10463
Use the My Molina member portal to change doctors, view service history or request a new ID card.
It is important to keep your contact information up to date so you can keep your benefits active. It also helps make sure you get important updates and reminders from us.
1. Online at the NY State of Health website. Log in to update your information.
2. Update with Molina Healthcare. Log in to the My Molina member portal or use the mobile app to update your information. Or call Member Services at the number on the back of your member ID card.
Need help in your language? Interpreter services are available to all members at no cost. Call Member Services at (800) 223-7242 (TTY: 711)