Stay in touch

Help is available any way you need it.

Call Member Services

Phone: (888) 560-5716
TTY: 711
Hours: Monday to Friday, 8 a.m. - 6 p.m. local time

Become a member

Phone: (855) 542-1973
TTY: 711
Hours: Monday to Friday, 6 a.m. - 3 p.m. local time

24-hour Nurse Advice Line

Phone: (844) 563-8045 (English)
(888) 648-3537 (Spanish)
TTY: 711
Hours: 24 hours a day, 7 days a week

Nurse Advice Line is for Molina members only.

Billing and payments

Phone: (800) 375-7421
TTY: 711
Hours: Monday to Friday 8 a.m. - 6 p.m. local time

Contact us by mail

Molina Healthcare of Florida
Westside Plaza 1, Ste, 120A
Doral, FL 33122

My Molina

Use the My Molina® member portal to pay your bill, change doctors, view service history or request a new ID card. Log in

It is important to keep your contact information current so that we can send you reminders and updates to keep your benefits active.

• Update with Molina Healthcare. Log in to the My Molina member portal or use the mobile app to update your information. Or call Member Services at (888) 560-5716 (TTY: 711), Monday to Friday 8 a.m. - 6 p.m. local time.
  • Check for confirmation. Look for a text, email, or letter that your changes were made. Or log in to My Molina to make sure your profile shows your new information.
• Update with your state’s health insurance marketplace. There are three ways you can do this:
  • Online at Healthcare.gov. Log in to your account to update your information.
  • By phone at (800) 318-2596; TTY: (855) 889-4325, 24 hours a day, 7 days a week (except holidays).
  • In person. Find an office that can provide no-cost help in your area.

Need help in your language? Interpreter services are available to all members at no cost. Call Member Services at (888) 560-5716 (TTY: 711).